Tata Consultancy Services · 12 hours ago
Senior Support Engineer
Lebanon, NJ
Full-time
Hybrid
Senior Level
$130K/yr - $140K/yrTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. They are seeking a Senior Support Engineer to manage L2 Production Support, resolve functional issues, and ensure application availability while collaborating with teams across multiple geographies.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Manage Incident, Problem, and Service Level processes, including performing Root Cause Analysis (RCA)
Effectively resolve functional issues and keep stakeholders informed
Ensure assigned applications remain available and fully operational
Provide support for Change Management and infrastructure-related activities
Analyze recurring issues and recommend long-term solutions
Participate in post-deployment testing of new versions and platform configuration
Collaborate with multiple teams across geographies (US, Mexico, India)
Monitor and maintain application availability
Delivering timely production and project status reports to IT management
Demonstrate integrity, initiative, and innovation as a highly motivated self-starter
Exhibit strong written and verbal communication skills
Qualification
Required
Hands-on experience in managing L2 Production Support
Strong understanding of Java with proven experience in Java development
Expertise in integrating applications using SOAP/REST services and MuleSoft APIs
Proficiency in programming/scripting languages such as ReactJS, JavaScript, and CSS
Advanced skills in developing front-end applications using Java 8, Spring, and Spring Boot
Solid knowledge of object-oriented analysis and design, including common design patterns
Deep understanding of Java and JEE internals (e.g., class loading, memory management, transaction management)
Experience with relational databases (Oracle, SQL) and ORM technologies (JPA2, Hibernate)
Strong ReactJS and JavaScript development skills
Hands-on experience with the Spring Boot framework
Background in working with large, distributed systems
Experience in test-driven development (TDD)
Ability to support continuous improvement by evaluating new technologies and presenting recommendations for architectural review
Strong understanding of XML and JSON Web Services (SOAP/REST APIs)
Capability to identify and communicate best practices for front-end engineering
Manage Incident, Problem, and Service Level processes, including performing Root Cause Analysis (RCA)
Effectively resolve functional issues and keep stakeholders informed
Ensure assigned applications remain available and fully operational
Provide support for Change Management and infrastructure-related activities
Analyze recurring issues and recommend long-term solutions
Participate in post-deployment testing of new versions and platform configuration
Collaborate with multiple teams across geographies (US, Mexico, India)
Monitor and maintain application availability
Delivering timely production and project status reports to IT management
Demonstrate integrity, initiative, and innovation as a highly motivated self-starter
Exhibit strong written and verbal communication skills
Strong leadership skills to thrive in a multi-vendor environment
Ability to manage teams effectively and operate within an onsite-offshore delivery model
Proactive mindset with a willingness to learn and adapt to new technologies
BACHELOR OF COMPUTER SCIENCE
Preferred
Experience with Pivotal Cloud Foundry or AWS is a plus
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-18
Hindu Business Line
2026-01-18
Company data provided by crunchbase