Account Manager, Customer Success jobs in United States
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Scowtt · 4 days ago

Account Manager, Customer Success

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$100K/yr - $130K/yr
date3+ years exp

Scowtt is an early-stage startup transforming the way businesses convert leads into customers through AI/ML marketing optimization. They are seeking an experienced Account Manager to own and grow customer success, ensuring customers adopt their platform successfully and realize business value over time.

AdvertisingArtificial Intelligence (AI)Lead GenerationMachine LearningMarketing
Hiring Manager
Sunil Phatak
linkedin

Responsibilities

Lead onboarding kickoffs and manage each step until the customer is live
Document and streamline onboarding steps into repeatable playbooks
Serve as the primary point of contact for key accounts after onboarding
Build trusted, long-term relationships with executives and day-to-day stakeholders
Drive product adoption, engagement, and measurable ROI for customers
Monitor key success metrics to ensure customers reach or exceed their goals
Proactively identify expansion opportunities (e.g, AI SDR) and partner with Sales to execute them
Lead business reviews and strategic check-ins with customers
Manage renewals and reduce churn risk through proactive engagement
Gather customer feedback and translate it into actionable insights for Product and Engineering
Advocate internally for customer needs while aligning with Scowtt’s roadmap
Create case studies, testimonials, and references with Marketing

Qualification

Account managementCustomer successSaaS experienceCRM familiarityRelationship managementBusiness strategyTactical execution

Required

3–5 years of experience in account management, customer success or client services, ideally in Ad-tech / Mar-tech with exposure to SaaS or data/analytics platforms
1 year of experience at the least in working directly in or alongside one of these: Google, Meta, TikTok, DSPs, etc
Familiarity with CRM data, offline conversions, CAPI/OCI

Benefits

Standard benefits
Startup equity

Company

Scowtt

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Scowtt is an AI-powered advertising optimization platform that convert leads into customers by leveraging underutilized CRM and web data.
dateFounded in 2022
location
Kirkland, Washington, USA
people-size11-50 employees
web-link
https://www.scowtt.com

Funding

Current Stage
Early Stage
Total Funding
$12M
Key Investors
Inspired Capital Partners
2025-12-08Series A· $12M

Leadership Team

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Abhishek Priya
Head of Engineering
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Recent News

alleywatch.com
The Weekly Notable Startup Funding Report: 12/15/25
2025-12-16
vcnewsdaily.com
Scowtt Raises $12M Series A
2025-12-09
thesaasnews.com
Scowtt Raises $12 Million in Series A
2025-12-09
Company data provided by crunchbase