Technical Support Analyst jobs in United States
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SPECTRAFORCE · 10 hours ago

Technical Support Analyst

SPECTRAFOR is seeking a Data Center Technician who will serve as a primary resolver for support teams, skilled in troubleshooting complex hardware infrastructure issues. The role involves maintaining documentation, executing small projects, and supporting junior technicians while ensuring safety and security standards during installations.

ConsultingCRMInformation TechnologyLegal
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Julfaqar Ahmed
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Responsibilities

Moving and implementing large enterprise equipment
Installing Fiber and Copper cabling and patching cabling between equipment
Ensuring proper safety and security standards are maintained during cabling and rack installation
Following well established hardware installation procedures and break-fix activities
Safely using material handling tools and equipment

Qualification

Computer hardware troubleshootingComputer networkingSystem administrationDocumentation skillsCustomer service

Required

Skilled at troubleshooting and resolving most complex hardware infrastructure issues
Create and maintain documentation on technologies supported
Ability to effectively pass down knowledge of technologies to junior staff
Basic to intermediate system administration skills
Ability to take on remote system administration tasks working in a virtual team
Ability to automate tasks with scripts when necessary
Work autonomously to resolve most support issues
Ability to execute small projects independently
Work with manager in planning and executing larger local projects
Act as the initial escalation point for junior technicians
Understand all aspects of the equipment supported
Ability to innovate and make decisions independently
Ability to take direction when given
Pay attention to all details involved
Moving and implementing large enterprise equipment
Installing Fiber and Copper cabling and patching cabling between equipment
Ensuring proper safety and security standards are maintained during cabling and rack installation
Following well established hardware installation procedures and break-fix activities
Safely using material handling tools and equipment

Preferred

3+ years of computer hardware troubleshooting and repair experience
2+ years of computer networking experience
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Company

SPECTRAFORCE

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Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA™! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S.

H1B Sponsorship

SPECTRAFORCE has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (6)
2021 (8)
2020 (7)

Funding

Current Stage
Late Stage
Company data provided by crunchbase