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Luxor Healthcare · 7 hours ago

Admissions Coordinator

Kansas City, MO

Part-time

Onsite

Mid, Senior Level

2+ years exp

Luxor Healthcare is a large skilled facility focused on providing outstanding customer service and care. They are seeking a dynamic Admissions Director to oversee the admissions process, ensuring a smooth transition for patients and their families while developing relationships with referral sources.

Assisted LivingHealth CareNursing and Residential Care

Responsibilities

Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval

Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility

Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment

Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission

Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility

Informs Marketing Director of any referral source issues that arise during the referral process

Develops relationships with referral sources

Qualification

Admissions process experienceOrganizational skillsProfessional telephone skillsMarketing information systemCustomer serviceManaged care knowledge

Required

Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility

Excellent organizational skills with a detail orientation towards documentation and follow-up

Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families

Computer experience using a marketing information system