NM Group ยท 8 hours ago
Communications Assistant
Manhattan, NY
Full-time
Onsite
New Grad, Entry LevelNM Group is a full service marketing agency specializing in fundraising, market development, and donations. They are seeking a Communications Assistant to provide exceptional client services, assist with customer inquiries, and ensure a positive customer experience.
Marketing & Advertising
Hiring Manager
Lauren Nowakowski
Responsibilities
Conduct meet ups with customers for service follow-ups and feedback
Handle customer inquiries in-person
Perform data entry to update customer records accurately
Analyze customer needs and recommend appropriate services or products
Provide exceptional client services by addressing concerns promptly and professionally
Utilize professional etiquette skills to communicate effectively with
Assist with sales inquiries and promote products or services when applicable
Qualification
Required
Proven experience in customer service or related field
Strong communication and interpersonal skills
Familiarity with office software applications for data entry and documentation
Ability to analyze information and problem-solve efficiently
Preferred
Prior experience in outbound calling is advantageous
Bachelors in a related field preferred
Company
NM Group
We are a dynamic, young company that is looking to help great non profits reach their goals! We have worked with child sponsorship charities, environmental organizations and wild life preservation organizations.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase