User Experience Researcher – Enterprise & Security jobs in United States
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Blueprint · 11 hours ago

User Experience Researcher – Enterprise & Security

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on solving complex problems through innovative technology. The User Experience Researcher will support usability research for enterprise-grade and security-focused software products, enabling product teams to make informed, data-driven decisions while collaborating with various stakeholders.

ConsultingInformation TechnologySoftware

Responsibilities

Develop and execute competitive benchmarking research plans for enterprise and security products
Define and document tasks, metrics, and success criteria used in benchmarking and usability studies
Support full usability research cycles, including planning, execution, analysis, and reporting
Contribute to the creation of best-practice guidelines, research frameworks, and documentation
Partner with cross-functional stakeholders to align on research goals and priorities
Assist with the execution of pilot usability studies and iterative research efforts
Clearly communicate research findings, insights, and recommendations to stakeholders
Apply sound judgment to select appropriate research methods based on cost, timelines, and research objectives
Manage multiple research initiatives simultaneously while maintaining attention to detail

Qualification

User Experience ResearchUsability StudiesCompetitive BenchmarkingEnterprise Software ExperienceProject ManagementCross-disciplinary CollaborationCommunication SkillsOrganizational Skills

Required

Proven experience in User Experience (UX) Research
Experience conducting usability studies, research planning, and execution
Demonstrated understanding of competitive benchmarking and research metrics
Experience working with enterprise software or technically complex products
Ability to collaborate effectively with cross-disciplinary teams (product, design, engineering)
Strong communication skills with the ability to articulate research insights clearly
Strong organizational, planning, and project management skills
Bachelor's degree with 4+ years of UX Research experience
Master's degree with 3+ years of UX Research experience
Doctorate with 1+ year of UX Research experience
Relevant fields include (but are not limited to): Human-Computer Interaction, Human Factors, Computer Science, Information Science, UX Design, Behavioral or Social Sciences

Preferred

Experience researching enterprise security, IT, or platform-level products
Strong background in benchmarking methodologies, metrics development, and comparative analysis
Technical ability to set up, configure, or evaluate complex tools or systems
Experience producing formal research documentation, usability guidelines, or best-practice frameworks
Comfort working with senior or enterprise-level stakeholders
Experience contributing to portfolio-level research reviews

Benefits

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development

Company

Blueprint

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Blueprint is redefining the data solutions ecosystem.