Gentiva · 5 hours ago
VP Clinical Quality
US-GA-Atlanta
Full-time
Onsite
Director/Executive
10+ years expGentiva is a national leader in hospice care, palliative care, home health care, and advanced illness management. The Vice President of Clinical Quality will define and evaluate processes for education and accountability, monitor audit processes, and ensure effective communication of strategies to mitigate risks and improve outcomes.
BiotechnologyHealth Care
Responsibilities
Direct supervisor of Director of Clinical Quality
Conducts comprehensive reviews of current SOPs, identifying and implementing proactive, collaborative strategies to prevent additional TPE and to increase impact in Rounds 1 & 2
Ensures ongoing oversight and partnership among relevant departments for current Round 3 offices
Facilitates the creation of high-quality documentation for MAC review and promoting alignment across all key stakeholders
Establish clear guidelines that promote the consistent application of processes, with periodic reviews to adapt to evolving audit requirements and office needs
Fosters innovation by generating ideas and developing business cases for technology solutions that streamline and enhance the overall TPE process, leveraging digital tools and automation where appropriate to drive efficiency, transparency, and measurable outcomes
Reviews the status of claims pulled—whether favorable or unfavorable—and adjust actions accordingly to achieve optimal results, sharing key updates and recommendations without delay
Develops new strategies to proactively support offices in preventing audit failures, and ensure these strategies, along with their effectiveness, are communicated consistently and efficiently across teams
Oversees the documentation process for all IDG members and build competencies in quality by empowering leaders with tools and processes, incorporating feedback mechanisms and periodic evaluations to gauge learning outcomes
Provides ongoing education to NMD to promote awareness and support at the office level when identified needs arise, routinely measuring the impact of educational initiatives to inform continuous improvement
Develops and share a communication plan outlining the sustainability framework through an appropriate cadence, utilizing multiple channels—such as team meetings, digital newsletters, and training sessions—to ensure all stakeholders are informed and engaged
Provides regular updates on progress, highlight success stories, and solicit feedback to foster a culture of shared responsibility and continuous improvement
Monitors the existing process to ensure effectiveness and development of staff. Ensures proper process of accountability of documentation education is sustained
Utilizes findings from these analyses to inform targeted education and implement proactive actions that effectively mitigate risk
Monitors agency level adherence to policies and procedures
Monitors compliance of patient records and quality assurance activities
Collaborates with Vice President, and Area Vice Presidents of Operations
Assists agencies in meeting and exceeding all applicable regulatory and company requirements, by ensuring the implementation of the company’s systems, policies and standards in readiness preparation for all inspections, surveys, and reviews, including state licensure, federal certifications, and accreditations
Collaborates with operational leadership on quality, regulatory survey outcomes and process improvement. Additionally, ensures Clinical Quality Team’s support of unfavorable internal survey or external conditional survey outcomes
Assists with the proper handling and resolution of any complaints from patients, families, and the public
Participates in the hospice’s quality assessment and performance improvement program activities
Qualification
Required
Extensive knowledge in the areas of documentation, and the interpretation and application of regulations and performance improvement standards required
Must be knowledgeable of federal, state, and local regulations, as well as federal guidelines for hospice services. Knowledgeable in OSHA regulations
Experience building and leading high-performing teams; mentoring team members
Confident presenter and persuasive speaker. Ability to communicate effectively; excellent interpersonal skills
Ability to manage multiple projects and meet deadlines. Strong follow up skills
Exercises professional judgement and demonstrates excellent problem resolution skills
Strong attention to details
Extensive travel and frequent overnight travel
Bachelor's or advanced degree in Nursing, RN preferred
Valid driver's license and automobile liability insurance coverage
Unencumbered and active RN license in state of residence required if RN
Computer skills to include solid knowledge of Microsoft Office Suite including Excel
Basic PowerPoint skills
Experience using reporting tools and databases to review data in electronic systems
Preferred
Experience with Lean Six Sigma (LSS) tools and methodologies preferred
Minimum 10 years previous managerial experience, of which 5 years is in Hospice/Home Health service industry for a certified agency, is preferred
Experience with HomeCare-HomeBase preferred
Benefits
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Company
Gentiva
At Gentiva, it is our privilege to offer compassionate care that’s close to home – and close to the heart.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-10-09Acquired
2000-02-18IPO
Leadership Team
Nick Stengle
EVP & Chief Operating Officer, Gentiva (formerly Kindred at Home)
Dean Johnson, NACD.DC
Chief Commercial Officer, Executive Vice President of Sales and Marketing
Recent News
Home Health Care News
2025-04-15
Home Health Care News
2024-04-28
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