Flourish & Thrive Labs · 19 hours ago
Business Analyst
Flourish and Thrive Labs is a woman-owned consulting firm specializing in public health solutions. They are seeking a Solutions Analyst to understand public health workflows and translate them into effective technology solutions, acting as a bridge between health departments and technical teams.
ConsultingGovernmentSoftware
Responsibilities
Immerse yourself in client workflows to understand how public health staff actually do their work
Identify pain points, inefficiencies, and opportunities that clients may not have articulated
Synthesize input from multiple stakeholders into coherent solution recommendations
Translate complex public health processes into clear user stories and acceptance criteria
Lead discovery sessions and workshops with health department staff
Serve as the voice of the client within our technical teams
Develop process flows, documentation, and visual aids that communicate the 'why' behind solutions
Challenge assumptions and push back when proposed solutions don't fit client realities
Qualification
Required
2+ years working in governmental public health (local, state, federal, or tribal)
Demonstrated ability to understand complex systems and workflows
Strong facilitation and stakeholder engagement skills
Experience translating between technical and non-technical audiences
Self-motivated with strong initiative
Adaptability in dynamic environments
Comfort working with AI tools and large language models
Preferred
Experience with agile methodologies and user story development
Familiarity with Salesforce or similar platforms
Background in process improvement or system implementation
Understanding of public health data systems and reporting requirements
Experience with discovery techniques (journey mapping, interviews, observation)
Benefits
100% of your health insurance