'Alohilani Resort Waikiki Beach · 12 hours ago
Staff Accountant
US-GA-Atlanta
Full-time
Onsite
Mid LevelHighgate is a premier real estate investment and hospitality management company. The Staff Accountant is responsible for maintaining accurate financial reporting, ensuring compliance with regulations, and managing income audit and accounts receivable processes.
HospitalityLeisureTravel
Responsibilities
Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates
Income Audit including entering information into the BiPortal on a daily basis
Prepare and input all required payroll journal entries
Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process
Monitor payment requirements on groups or functions and process deposits
Approve or decline credit requests
Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue
Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures
Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules
Process returned checks and credit card chargebacks
Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements
Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs
Update daily revenue reports both for internal distribution and corporate distribution
Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control
Keep management aware of any unusual operation or financial occurrences and/or significant deviations
Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing
Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities
Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager
Cross-Train in other areas within the Accounting Department including accounts payable
Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience
Qualification
Required
College courses in an associated or related field and/or related experience in a Hotel or Hospitality environment
Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
Accounts Receivable and Payroll experience is required
Hotel PMS OnQ is required
Flexible and long hours sometimes required, especially during the last and first few days of the month
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner
Attend all hotel required meeting and trainings
Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming
Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Must be able to show initiative, including anticipating guests or operational needs
Perform other duties as requested by management
Company
'Alohilani Resort Waikiki Beach
ʻAlohilani Resort Waikiki Beach sits where the city meets the sand with a sophisticated, awe-inspiring design that pays homage to Hawaii's rich cultural heritage.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageRecent News
Pacific Business News
2023-11-01
Company data provided by crunchbase