Inside Higher Ed · 1 week ago
Patient Relations Assistant/UKHC
Inside Higher Ed is seeking a Patient Relations Assistant for the Kentucky Neuroscience Institute. The role is essential in ensuring a positive patient experience through front desk registration, greeting patients, handling insurance verification, and managing appointment scheduling.
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Greeting patients
Registration
Insurance verification
Cash handling
Medical record preparation
Scheduling appointments
Procuring new patient records
Communicating information with patients via the telephone and in person
Answering telephone
Qualification
Required
HS
3.5 yrs
None
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures
The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations
Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously
Preferred
3.5 years of experience required
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
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