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Inside Higher Ed · 14 hours ago

Program Director of MBA + Certifications, Quality Systems & Improvement Management Graduate & D...

Longmeadow, MA

Full-time

Hybrid

Director/Executive

Bay Path University is seeking a Program Director for MBA + Certifications, Quality Systems & Improvement Management Graduate and Doctoral Business Programs. The role focuses on operational excellence, program management, and collaboration across university units to enhance the student experience and ensure program relevancy.

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Responsibilities

Lead the articulation and pursuit of program, department, and University goals

Lead faculty and adjuncts in articulating the vision and maintaining a high-quality learning environment

Lead integration initiatives between Cambridge College and Bay Path University to strengthen program alignment, enhance student learning and retention, and promote clear communication and effective collaboration

Interpret School of Management and Technology and University policies and translate them into action

Initiate regular review of departmental goals aligned with School and University priorities

Develop and maintain relationships with other academic units to leverage collaboration and innovation

Lead the department in fulfilling the core values of Learners Come First, Innovation and Excellence

Maintain close industry contacts to ensure program relevancy, credential alignment, and employer engagement

Remain active in research and scholarship

Maintain on-campus office hours according to University policy

Lead department and participate in faculty, school, and University meetings

Support admissions in recruitment activities

Maintain an active campus presence including major University events

Stay current with best practices in teaching and learning

Understand and apply assessment strategies linked to learning outcomes

Support the University mission and goals and uphold faculty responsibilities

Lead Program Advisory Boards to foster industry engagement and identify new opportunities

Manage special projects assigned by the Associate Dean of SMT

Management and oversight of all courses, faculty, assessment, and faculty evaluation for: MBA + Certification(s) Program, MS in Quality Systems & Improvement Management, DBA in Quality Systems & Improvement Management

Ensure all courses are appropriately staffed with qualified instructors each term

Align program goals with departmental and University goals

Lead work in course economics and portfolio optimization

Establish and maintain a strategic vision for the department aligned with University priorities

Serve as a liaison between the department and other University units

Oversee course modalities including on-campus, online, and hybrid to support optimal instructional design, engagement, and retention

Demonstrate strong leadership, communication, and consensus-building skills

Engage in high-quality online instruction as required

Cultivate student excitement for business fields and career advancement

Maintain a collegial, growth-oriented environment

Lead development of new programs based on industry research and consultation

Coordinate with marketing for program positioning and visibility

Manage curriculum development, course creation and revision, instruction, and assessment

Hire and manage subject matter experts (SMEs) for online course development

Provide leadership in outcomes-based curriculum design reflecting industry needs and trends

Review and assess academic programs for alignment with goals

Assess general education outcomes in program core courses

Initiate new academic programs focused on growth, retention, and student career outcomes

Provide academic and career mentorship

Respond to student academic needs

Recruit and retain students

Coordinate advising and review degree progress

Review student academic appeals and grievances

Apply active, transformative learning strategies

Support the University's mission of women’s and co-ed education

Assist with dissertation course registration and communication

Serve as liaison for dissertation-related student and faculty questions

Review dissertation support courses in Canvas

Track student registration and communication

Schedule and contract DBA chairs and committee members

Track dissertation progress and ensure reporting and grading requirements are met

Recruit and hire industry-experienced adjuncts and faculty

Coordinate adjunct contracts and payment processes

Mentor faculty and maintain curriculum continuity

Support faculty development in both subject content and pedagogy

Respond to faculty academic needs

Conduct annual performance evaluations

Manage course schedules to meet program and student needs

Manage course registrations, instructor assignments, and staffing

Oversee program fiscal operations and monitor budgets

Maintain and update University catalog information for assigned programs

Participate in academic governance, recruitment, and orientation activities

Teach minimum 6 course(s) / 18 credits each calendar year with 2 courses /6 credits release for administrative duties

Serve on at least one University committee

Participate in University and community service activities

Attend required training

Perform other job-related duties as assigned

Travel across the state as required

Qualification

Ph.D.DBAQuality Systems ManagementData-driven Decision MakingProject ManagementStrategic PlanningGraduate Education ExperienceCollaborative LeadershipChange ManagementBudget ManagementEffective CommunicationConfidentiality Handling

Required

Terminal degree (Ph.D. or DBA) in Management, Business Administration, or related field

Proven leader in quality systems, continuous improvement, and project management

Expertise in QMS design, implementation, assessment, and optimization

Strong systems thinker skilled at navigating complex organizational environments

Data-driven decision-maker using analytics, metrics, and performance dashboards

Effective change agent experienced in organizational transformation

Collaborative leader of cross-functional and interdisciplinary teams

Strategic planner with experience aligning quality improvement to institutional goals

Experienced in graduate and doctoral education, program leadership, and diverse learners

Budget-savvy leader with a growth and partnership development mindset

Champion of workforce development, experiential learning, and real-world application

Proven leadership and supervisory experience required

Ability to establish and maintain effective working relationships with all members of the University community including students, faculty, staff, and administrators

Ability to adhere to University policies and procedures

Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines

All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment

General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals