Mindlance · 1 week ago
Customer Service Specialist I
South San Francisco, CA
Full-time
Hybrid
New Grad, Entry Level
0+ years expMindlance is a company seeking a Customer Service Specialist I to handle complex customer inquiries and escalations. The role involves providing expert support in customer interactions, training and mentoring associates, and ensuring high levels of customer satisfaction through feedback analysis.
Human Resources
Responsibilities
Handle complex customer inquiries and escalations
Provide expert support in customer interactions
Train and mentor customer service associates
Analyze customer feedback for service improvements
Ensure high levels of customer satisfaction
Qualification
Required
0–5 years of experience
Strong problem-solving skills
Excellent communication abilities
Ability to manage customer complaints efficiently
Preferred
Advanced training in customer support preferred
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
2025-11-19
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2025-04-14
Company data provided by crunchbase