Ampcus Inc · 4 months ago
Application Administrator
Hampton, VA
Full-time
Hybrid
Mid LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. The Application Administrator acts as an administrator for HRT’s enterprise software systems in Intelligent Transportation Systems, ensuring applications operate effectively to meet organizational goals.
Data ManagementInformation Technology
Responsibilities
Work with Application Services team in the technical support of enterprise applications and databases
Identify and resolve systems issues. Work with the system users to understand, resolve, document, and ensure proper follow-up to issue resolution
Collaborate with network and server infrastructure teams when troubleshooting issues
Monitor application performance and uptimes
Document modifications to software and hardware configuration and related procedures
Serve as contact/liaison between functional users, vendors, and Application Services team
Provide application-level technical support, bridging the gap between the user and Application Services team
Work with system vendors to resolve issues as needed
Provide recommendations to Application Services team on departmental needs related to applications for additional training, report customizations, system enhancements, upgrades, etc
Application user and profile management
Maintain plans and processes to ensure system availability
Maintain current knowledge of relevant technologies
Collaborate with Application Services and other teams in activities associated with system implementation, maintenance, and upgrade activities
Develop an in-depth knowledge of public transportation definitions and terminology by utilizing various resources like APTA, TCRP, FTA, and NTD
Maintain records created and received in compliance with the HRT Records Management Policy and Procedures
Performs on-call duties on rotation schedule as per established policies
Performs all other related duties as required
Qualification
Required
Strong analytical and problem-solving skills and excellent computer skills required
Strong communication and interpersonal skills are essential
Working knowledge of enterprise applications, databases, terminology, processes, and an understanding of software application system concepts
Knowledge of SQL
Ability to work independently and use good judgment in decisions affecting application administration
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential
Basic problem-solving skills associated with software applications used is expected
BS in Computer Science, Systems Engineering, Information Systems or Related Field
Possess a valid Driver's License
Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence)
Preferred
An understanding of transit scheduling concepts and operations dispatch functions is strongly desired
Direct experience administering transit-specific applications such as HASTUS, TransitMaster, and Trapeze EAM is strongly desired
Experience using GIS/mapping programs such as ESRI ArcGIS, MapInfo, and geospatial analysis functions desired; experience administering ESRI applications preferred
Experience using Crystal Reports, MS Excel and other report generation tools is desired
Previous work experience in applications administration with emphasis on supporting transit specific applications such as HASTUS, Transit Master, and Trapeze EAM
A background in transit scheduling/planning/operations, information technology or intelligent transportation systems strongly preferred
Software applications preferred: HASTUS, Transit Master, Trapeze EAM, Crystal Reports
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
Founded in 2004
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
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