INFIELD Talent Solutions · 11 hours ago
Property Deployment Strategist
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $70K/yr
1+ years expINFIELD Talent Solutions is seeking a Property Deployment Strategist to enhance the deployment and optimization of self-guided touring solutions across multifamily communities. The role involves designing, building, and configuring self-guided tours while ensuring a seamless prospect experience and collaborating with client teams to drive adoption and performance.
Staffing & Recruiting
No H1B
Responsibilities
Lead end-to-end onboarding for new communities, ensuring smooth system setup, CRM/data integrations, and feature activation
Design self-guided tours for multifamily properties using Figma and Canva, following established templates and brand guidelines
Build and configure tours within our proprietary platform, ensuring all required steps, checkpoints, and configurations are completed accurately prior to launch
Validate tour path logic on-site, confirming a seamless, intuitive, and branded prospect experience
Train client leasing teams, marketing staff, and leadership on platform functionality, messaging, and adoption best practices
Partner with client stakeholders to customize workflows and ensure alignment with community leasing goals
Conduct post-launch quality assurance testing of tours as built, validating flow, logic, and system reliability
Identify and correct configuration errors, incorporating client feedback and on-site observations
Track and report on key performance metrics, including time-to-launch, adoption rates, CSAT, first-tour success, and feature utilization
Provide actionable insights and recommendations to Client Success Manager to promote active conversions
Collaborate with internal teams to continuously refine the onboarding playbook based on lessons learned in the field
Act as the primary onboarding liaison, building strong partnerships with client leadership and on-site teams
Partner with the Property Success Manager to help clients achieve maximum conversion potential by analyzing lead behavior, tour outcomes, and follow-up strategies within the first 45 days of deployment
Participate in onboarding check-ins, adoption reviews, and performance presentations to client stakeholders
Qualification
Required
Proven ability to manage multiple client projects with tight timelines and high accountability
Strong analytical skills with experience interpreting KPI dashboards and generating actionable insights
Excellent communication, presentation, and relationship-building skills
Ability to thrive in a fast-paced, travel-heavy role
Preferred
1-2 years of experience in frontline multifamily leasing preferred
1+ client onboarding, training, project management or implementation preferred (real estate technology, SaaS, or multifamily housing)
Benefits
Health Insurance
401(k) + company match
Generous PTO and paid holidays
Competitive salary and performance-based discretionary bonus
Growth opportunities in a high-growth startup
Company
INFIELD Talent Solutions
INFIELD Talent Solutions is a boutique recruiting and workforce consulting firm based in Metro Detroit — helping growth-minded organizations build recruiting systems that scale and teams that perform.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase