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Driven Brands Inc. · 8 hours ago

Customer Support Representative

Greenville, SC

Full-time

Onsite

Entry Level

$14.10/hr - $25.10/hr

1+ years exp

Driven Brands Inc. is a leading company in the auto glass repair industry, known for its commitment to exceptional customer experiences. They are seeking a Customer Support Representative to provide timely responses to customer inquiries, process orders, and resolve complaints.

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Responsibilities

Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards

Processes customer orders, bills and accounts, and applications for service, maintenance and termination

Troubleshoots and resolves customer complaints

Qualification

Required

High school diploma (or equivalent)

Less than 1 year of experience

Entry level job with little or no prior relevant work experience

Acquires basic skills to perform routine tasks

Work is prescribed and completed with little autonomy

Works with either close supervision or under clearly defined procedures

Benefits

Health and wellness benefits

Paid time off

Holiday pay

MyFlexPay program

Company

Driven Brands Inc.

Glassdoor2.8

Driven Brands™, headquartered in Charlotte, NC, is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

Founded in 2006

Charlotte, North Carolina, USA

5001-10000 employees