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Darigold · 10 hours ago

Senior Leaves and Worker's Compensation Administrator

Portland, OR

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $149K/yr

5+ years exp

Darigold is the fifth largest dairy cooperative in the United States, seeking an experienced Senior Leaves & Worker’s Compensation Administrator. This role involves administering the day-to-day operations of the company's workers compensation, leave of absence, and accommodation programs while ensuring compliance with applicable laws.

Food and Beverage

No H1B

Responsibilities

Responsible for administrating the day-to-day operations of employee leave management (FMLA, USERRA, OFLA, WFLA), worker’s compensation and disability plans in accordance with applicable State, Federal and international law, including but not limited to, tracking leave hours and calculating paid leave benefits

Serve as the subject matter expert coordinating communication and guidance between all stakeholders, employees, HR, Health & Safety (if applicable) on leave policies, procedures and the interaction of leave laws with paid time off and disability benefits

Recommend and lead leave of absence management system enhancement projects designed to drive process improvement and seamless integration of leave programs/administration

Track leave of absence and worker’s compensation data and provide analysis and reporting of metrics regarding leave utilization

Communicate and consult with employees and supervisors on the appropriate leave types, entitlements and available benefits to determine leave qualification and eligibility

Serve as internal contact for escalated claims issues/inquiries to the point of resolution

Collaborate with Operations, Human Resources Business Partners, Payroll, Benefits and management on the status of leave cases, return to work requirements

Evaluate requests for accommodation, Temporary Modified Duty (TMD), develop documentation and maintain files of approvals and rejections within established organizational guidelines

Ensure federal and state compliance with all leave laws and regulations, including Americans with Disabilities Act (ADA) and worker’s compensation interaction and maintain current knowledge of legislative changes

Act as the primary contact for third-party leave administrators, disability carriers and workers compensation provider to ensure accurate and timely processing of leave requests

Educate and engage with employees and managers to ensure established leave policies are administered correctly and in accordance with federal and state requirements

Manage leave cases for corporate employees

Qualification

FMLAADAUSERRAWorker’s compensationLeave management systemsUKG Workforce ManagementUKG ProMicrosoft OfficeCustomer serviceJudgmentCommunication skillsDecision-makingProject management

Required

Bachelor's degree, preferably in Human Resources, or related field or 5+ years directly related experience

Minimum 3-5 years of experience managing multi-state leave programs in a solo capacity or as lead

Strong Knowledge of FMLA, ADA, USERRA, HIPAA, worker's compensation and requirements of various states

Experience maintaining leave management systems

Excellent communication skills, both oral and written, to have the appropriate level of interaction with customers interpreting policies, procedures and technical applications in a positive fashion

Strong experience managing leave of absence data in human resource information systems, preferably UKG Workforce Management and UKG Pro

Must be highly skilled with Microsoft Office applications including Word, Excel and PowerPoint

Proven team player with excellent customer service skills

Capable of handling confidential information with a high level of discretion and professionalism

Ability to communicate in sensitive situations with a high degree of tact and diplomacy

Demonstrated judgment and decision-making skills, proven to drive leave programs that are equitable and comply with state, federal and international regulations

Expertise spearheading leave enhancement projects and operational process improvements

Ability to juggle multiple projects and deadlines and competing priorities