Tata Consultancy Services · 4 days ago
Business Analyst Trainer - MarTech
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yrTata Consultancy Services is seeking an experienced Business Analyst – Trainer with strong expertise in Adobe Marketing Operations. The role involves enabling, training, and upskilling business and delivery teams while combining business analysis, process optimization, and hands-on training across Adobe Experience Cloud platforms.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Design and deliver training sessions (classroom, virtual, workshops) on Adobe Marketing Operations
Create training materials: decks, playbooks, SOPs, user guides, and process flows
Enable marketing, business, and delivery teams on Adobe workflows and best practices
Conduct onboarding and refresher training for new and existing team members
Work with Marketing Operations, Product Owners, and stakeholders to understand business requirements
Document business processes, user stories, acceptance criteria, and functional specifications
Identify gaps and improvement opportunities in Adobe-based marketing workflows
Translate marketing requirements into clear functional and system requirements
Support campaign planning, execution, approvals, and reporting workflows
Assist teams in adopting Adobe tools efficiently and consistently
Act as a liaison between Marketing, IT, Analytics, and delivery teams
Support UAT, training support during releases, and post-go-live enablement
Collect feedback and continuously improve training effectiveness
Qualification
Required
Strong experience as a Business Analyst in MarTech / Digital Marketing programs
Proven experience in training, coaching, or enablement roles
Deep understanding of Adobe Marketing Operations workflows
Experience working with Adobe Experience Cloud platforms
Excellent communication, presentation, and facilitation skills
Experience working with onshore/offshore teams
Design and deliver training sessions (classroom, virtual, workshops) on Adobe Marketing Operations
Create training materials: decks, playbooks, SOPs, user guides, and process flows
Enable marketing, business, and delivery teams on Adobe workflows and best practices
Conduct onboarding and refresher training for new and existing team members
Work with Marketing Operations, Product Owners, and stakeholders to understand business requirements
Document business processes, user stories, acceptance criteria, and functional specifications
Identify gaps and improvement opportunities in Adobe-based marketing workflows
Translate marketing requirements into clear functional and system requirements
Strong Hands-on Knowledge Of Adobe Experience Cloud, Including Adobe Experience Manager (AEM – Sites, Assets), Adobe Campaign / Adobe Journey Optimizer (AJO), Adobe Analytics, Adobe Target
Support campaign planning, execution, approvals, and reporting workflows
Assist teams in adopting Adobe tools efficiently and consistently
Act as a liaison between Marketing, IT, Analytics, and delivery teams
Support UAT, training support during releases, and post-go-live enablement
Collect feedback and continuously improve training effectiveness
Certifications in Adobe platforms (AEM, Analytics, Campaign, Workfront)
Agile / Scrum exposure (working with Scrum Masters and Product Owners)
Experience creating LMS content or digital training modules
Prior experience in agency or enterprise MarTech environments
BACHELOR OF COMPUTER SCIENCE
Preferred
Adobe Workfront
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-21
2026-01-20
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