Sentara Health · 4 hours ago
Senior IT Specialty Analyst - Epic Willow Ambulatory
United States
Full-time
Remote
Senior Level
5+ years expSentara Health is a healthcare organization seeking a Senior IT Specialty Analyst - Epic Willow Ambulatory. This role involves supporting and optimizing pharmacy-related software applications, collaborating with stakeholders to enhance workflows, and ensuring system stability and high-quality user support.
Hospital & Health Care
Responsibilities
Responsible for the day-to-day support, optimization, and enhancement of pharmacy-related software applications supporting Sentara Retail, PACE, and Specialty Pharmacies
Partner closely with business and clinical stakeholders to analyze workflows, evaluate system enhancements and upgrades, and recommend solutions that improve efficiency, optimize processes, and reduce operational expenses
Perform application build, testing, upgrades, and ongoing maintenance while ensuring system stability and high-quality end-user support
Apply advanced application and clinical knowledge, work independently with limited supervision, and may lead small projects or components of larger initiatives
Support change, incident, and problem management processes and provide on-call support as required
Qualification
Required
Epic Willow Ambulatory Certification
Bachelor's Degree preferred
5+ years of relevant experience with a degree
7+ years of relevant experience without a degree
Experience supporting and optimizing pharmacy-related applications, including build, upgrades, and system enhancements
Experience analyzing business and clinical workflows, documenting functional requirements, and translating them into application solutions
Experience developing and executing system test plans and validating software upgrades, patches, and releases
Experience supporting problem, incident, change management, and service request processes in a healthcare IT environment
Experience working collaboratively with cross-functional teams, clinical users, and operational stakeholders to support application integration and business needs
Preferred
Epic Willow Inventory Certification
Epic Compass Rose build experience
Epic Specialty Pharmacy build experience
Experience with non-Epic pharmacy applications such as Omnicell, pharmacy point-of-sale systems, bi-directional pumps, or similar technologies
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Company
Sentara Health
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S.
10001+ employees
H1B Sponsorship
Sentara Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Dennis Matheis
President & CEO
Howard Kern
CEO Emeritus Sentara Health
Recent News
2025-09-17
The Virginian-Pilot
2025-07-24
Company data provided by crunchbase