Oracle · 2 weeks ago
Sr Services Sales Rep, CSS NA- Retail
United States
Full-time
Remote
Senior Level, Lead/Staff
$113K/yr - $185K/yr
8+ years expOracle is a world leader in cloud solutions, and they are seeking a highly motivated Sales Professional to join their Customer Success Services (CSS) team focusing on retail accounts across North America. The role involves selling CSS offerings, leading sales strategies, managing key accounts, and collaborating with internal teams to deliver tailored solutions that support customer success initiatives.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing clients across North America
Manage and expand relationships with key accounts
Identify opportunities for new business and expand existing contracts by introducing Oracle’s comprehensive CSS portfolio
Work closely with customers to understand their unique healthcare challenges and digital transformation goals
Develop comprehensive solution proposals that align with the customer’s service lifecycle and provide clear value to their business
Lead the sales process from initial engagement to contract negotiation and closure
Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies
Collaborate with internal teams to present and sell the value of Oracle’s CSS offerings
Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle’s business objectives
Stay current on trends in the retail sector, including challenges faced by these clients
Provide insights and consultative advice to customers on best practices in healthcare IT and customer success
Driving the implementation of CSS sales and marketing campaigns
Generating, maturing and following up on leads
Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
Work both independently and with Oracle’s XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
Create compelling, personalized CSS propositions for targeted prospects and customers
Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
Provide accurate and timely sales forecasts and other information
Initiate demand generation and Marketing programs
Work with designated Partners as required
Create & maintain sufficient Pipeline to achieve quota
Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises
Maintain accurate records of all sales activities and key contacts in the Account
Ensure Sales Forecasting systems and reporting is accurate and maintained up to date
Write proposals with input from all relevant expertise in compliance standards
Ensure Account Plans are in place as required
Obtain appropriate management approval for proposals where required
Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices
Identify, maintain and deploy an internal network of people who can support achievement of plans
Create and communicate reference sites
Development of an industry customer reference program
Operate in line with Oracle US HR policies and procedures
Attend, host and speak at appropriate events
Qualification
Required
8 years applicable experience including minimum 5 years of sales experience
Oracle knowledge and/or knowledge of Oracle's competitors
Has strong presentation, organization, coordination and negotiation skills
Has good eye for business
Works with setting priorities and creation of sales related business plans
Easy to adapt to changes and to cultural differences
Familiar with the culture of a US Company and follow its Business Ethics and Conducts
Great teammate
Fluent in English
Willing to travel (50%)
Bachelor degree or equivalent experience
Preferred
A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding
Has a shown sales record in the IT Industry
Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company
Has a good ratio of result-to-target over the past 5 years
Has a high-reaching winner personality
Ideally knows Oracle Products and Services
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
Small Business Trends
2026-01-22
Company data provided by crunchbase