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Sentara Health · 8 hours ago

Senior IT Specialty Analyst - Epic Willow Ambulatory

Norfolk, VA

Full-time

Onsite

Senior Level

5+ years exp

Sentara Health is a healthcare organization dedicated to improving health every day. They are seeking a Senior IT Specialty Analyst - Epic Willow Ambulatory who will be responsible for the support, optimization, and enhancement of pharmacy-related software applications, collaborating with stakeholders to improve workflows and system efficiency.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Responsible for the day-to-day support, optimization, and enhancement of pharmacy-related software applications supporting Sentara Retail, PACE, and Specialty Pharmacies

Partner closely with business and clinical stakeholders to analyze workflows, evaluate system enhancements and upgrades, and recommend solutions that improve efficiency, optimize processes, and reduce operational expenses

Perform application build, testing, upgrades, and ongoing maintenance while ensuring system stability and high-quality end-user support

Apply advanced application and clinical knowledge, work independently with limited supervision, and may lead small projects or components of larger initiatives

Support change, incident, and problem management processes and provide on-call support as required

Qualification

Epic Willow Ambulatory CertificationPharmacy-related applications supportBusinessClinical workflows analysisSystem test plans developmentChange management processesApplication integration supportEpic Compass Rose buildEpic Specialty Pharmacy buildNon-Epic pharmacy applicationsCross-functional teamwork

Required

Epic Willow Ambulatory Certification

5+ years of relevant experience with a degree

7+ years of relevant experience without a degree

Experience supporting and optimizing pharmacy-related applications, including build, upgrades, and system enhancements

Experience analyzing business and clinical workflows, documenting functional requirements, and translating them into application solutions

Experience developing and executing system test plans and validating software upgrades, patches, and releases

Experience supporting problem, incident, change management, and service request processes in a healthcare IT environment

Experience working collaboratively with cross-functional teams, clinical users, and operational stakeholders to support application integration and business needs

Preferred

Epic Willow Inventory Certification

Epic Compass Rose build experience

Epic Specialty Pharmacy build experience

Experience with non-Epic pharmacy applications such as Omnicell, pharmacy point-of-sale systems, bi-directional pumps, or similar technologies

Benefits

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down – $10,000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Company

Sentara Health

Glassdoor3.7

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S.

Founded in 1988

Hampton Roads, VA, US

10001+ employees

http://www.sentara.com

H1B Sponsorship

Sentara Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (7)

2023 (1)