Tata Consultancy Services · 1 week ago
ServiceNow Solution Architect (HRSD)
Edison, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$155K/yr - $220K/yr
10+ years expTata Consultancy Services is seeking a ServiceNow Solution Architect to design and guide the implementation of complex ServiceNow solutions. This role involves collaborating with stakeholders to define architectural visions, leading the customization of ServiceNow modules, and providing technical leadership to development teams.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Lead the design and implementation of end-to-end ServiceNow solutions, including HRSD modules, and other ServiceNow applications
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems such as LDAP, Active Directory, SAP, and custom APIs, ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features
Drive the end-to-end implementation of ServiceNow HRSD modules, ensuring timely execution of project deliverables
Design HRSD solutions that align with business goals and scalability requirements
Qualification
Required
10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
Certification: CAD, CSA, CTA preferred
Expertise in ServiceNow architecture, design, and configuration, including HRSD
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Experience with ServiceNow modules HRSD, WSD, Source to Pay modules
Knowledge of integrations between ServiceNow HRSD and other enterprise HR systems
Exceptional stakeholder management
Experience in examining and re-engineering business processes
Customer-focused approach to work, with ability to interpret and address complex requirements
Experience with scripting, business rules, UI policies, and other ServiceNow customization features
Experience with ServiceNow integrations with third-party systems
Experience with ITIL principles and best practices
Experience with agile methodologies and managing large-scale ServiceNow implementations
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-25
Business Standard India
2026-01-25
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