Bank of Hawaii · 1 day ago
Primary Relationship Officer
Honolulu, HI
Full-time
Onsite
Mid, Senior Level
3+ years expBank of Hawaii is a financial institution dedicated to delivering exceptional customer experiences. The Primary Relationship Officer (PRO) serves as the main contact for assigned commercial clients, managing all aspects of the client relationship and ensuring their credit and non-credit needs are met effectively.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Markets appropriate and profitable credit and non-credit products and services to existing and prospective bank clients; maintains ongoing dialogue with company management concerning the company’s strategy, position and prospects; builds relationships with existing referral sources and cultivates new referral sources both internally and externally
Develops and executes a client relationship strategy plan to achieve win/win solutions for bank and client
Regularly assesses and evaluates company management, its business operations and industry Management, Industry, Business and Evaluation (“MIBE”) and completes / updates the Client Information Sheet
Negotiates and provides needs-based solutions of credit and non-credit products & services to existing & prospective clients
Regularly calls on clients and records in written memorandum to the credit file the results of the call
Provides the Commercial Credit Group with current and forward looking information to facilitate the completion of the Credit Write-up, quarterly Asset Quality Report, and annual reviews for stand-alone term loans or multi-year facilities
Prepares formal written request for credit assistance in a timely manner in order to renew, cancel or restructure credit facilities
Prepares and updates the Client Information Sheet as needed
Prepares Risk Adjusted Return On Capital (RAROC) worksheet as needed
Ensures that Borrower and Transaction Risk Ratings are accurate at all times, and promptly changes risk rating to reflect changed conditions; responsible for ensuring that the system of records accurately reflects current risk ratings
Facilitates the credit documentation and booking process with Bankoh Loan Center by negotiating documents with the client and obtains client signatures
Performs all other miscellaneous responsibilities and duties as assigned
Qualification
Required
Bachelor's degree preferably in business or related area from an accredited institution, or equivalent work experience
Must have a thorough understanding of all aspects for financial statements and their analysis including cash flow lending
Demonstrated proficiency with personal computer and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software
Knowledge of or ability to use Bank software and systems
Well-developed analytical and problem solving skills
Excellent writing, speaking, and presentation skills
Must have the ability to express complex ideas in concise and simple terms
Possesses appropriate understanding of financial statements and their analysis, including cash flow lending
Able to make critical decisions independently
Possesses strong networking and business development skills
Has solid product knowledge and business acumen
Able to build strong working relationships and partnerships across the organization with a collaborative and consultative approach
Is a team player
Able to work flexible hours including holidays, weekends and evenings as needed or assigned
Must be able to provide own transportation or to operate a vehicle with a valid driver's license and commute as required
Travels by air as required
Preferred
Commercial lending experience, preferred
Loan work out training and/or experience helpful
Relevant product and service knowledge
Sales or marketing experience with corporate/business relationship management experience
Level I: Minimum 3 years of commercial credit experience or commercial credit underwriting experience preferred
Level II: Minimum 4-5 years of commercial credit experience or commercial credit underwriting experience preferred
Level III: Minimum 7 years of commercial credit experience preferred or commercial credit underwriting experience preferred
Level IV: Minimum 7 years of commercial credit experience including commercial credit underwriting experience preferred
Company
Bank of Hawaii
Bank of Hawaii Corporation is a bank holding company that provides a wide range of banking services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$162M2024-06-18Post Ipo Equity· $162M
1978-01-13IPO
Leadership Team
James C. Polk
Vice Chair and Chief Banking Officer
Matt Emerson
Vice Chair - Chief Retail Banking Officer
Recent News
2025-11-11
MarketScreener
2025-10-27
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