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American Express Global Business Travel · 5 hours ago

Strategic Sr. Business Development Manager, T4M

United States

Full-time

Remote

Mid, Senior Level

$82K/yr - $152K/yr

7+ years exp

American Express Global Business Travel is a company that inspires colleagues through travel as a force for good. The Strategic Sr. Manager is responsible for driving account management and strategic development for a specific business vertical within T4M, serving as the primary point of contact for key client relationships.

ConsultingEvent ManagementTravel

Responsibilities

Identify growth opportunities and potential expansion strategies

Serve as the main point of contact (POC) for vertical commercial leads

Maintain direct and strategic liaison with internal commercial teams

Own and drive the overall account development strategy

Conduct in-depth analysis of client needs, market trends, and competitive landscape

Design and implement tailored solutions that align with client objectives

Act as the primary interface between the organization and key client stakeholders

Ensure seamless communication and alignment across multiple business units

Track and report on vertical performance metrics; Develop and maintain comprehensive account dashboards

Provide strategic recommendations based on data-driven insights

Planning Manager for the assigned vertical will report into this role. The Planning team is responsible for the setup, planning and delivery of T4M programs

Qualification

Strategic account managementBusiness strategy developmentAnalytical skillsM&E business understandingCommunication skillsBooking processes knowledgeClient-centric mindsetResilienceEnglishCollaborative leadershipDecision-makingContinuous learningAdaptability

Required

Bachelor's degree in Business, Marketing, or related field (MBA preferred)

Minimum 7-10 years of experience in strategic account management

Proven track record of developing and executing complex business strategies

Excellent communication and interpersonal skills

Strong analytical and problem-solving capabilities

Experience and/or understanding of the M&E business

Proficiency in English. Other languages a plus

Knowledge of booking processes and OBTs a plus

Behavioral skills: Strategic Thinking, Relationship Intelligence, Collaborative Leadership, Resilience and Adaptability in a fast evolving environment, Client-Centric Mindset, Decision-Making, Continuous Learning, Self starter mindset working under global remote management environment

Benefits

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.