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Chase · 7 hours ago

Employee Experience - Analytics Solutions Manager

8181 Communications Pkwy Ste C, Plano, TX, 75024, US

Full-time

Onsite

Senior Level

7+ years exp

Chase is a leading financial institution offering innovative financial solutions. They are seeking an Analytics Solutions Manager for their Employee Experience team to design and implement analytics solutions that enhance employee experiences and drive product success.

BankingFinancial Services

Responsibilities

Develop and operationalize product success metrics, translating data into clear, actionable insights for product owners and business leaders

Conduct deep-dive analyses to uncover trends, identify opportunities, and address challenges within internal products and processes

Create and manage sophisticated, data-driven dashboards and presentations to be leveraged by stakeholders and other key partners, including senior management

Integrate and harmonize data from multiple sources to support robust analytics and reporting

Streamline and automate data workflows to improve accuracy, efficiency, and scalability of analytics solutions

Ensure data accuracy, integrity, and confidentiality in all analytics and reporting activities

Proactively identify areas for innovation, resolve friction points, and share best practices across teams

Present complex analyses and recommendations to senior stakeholders in a clear, compelling, and actionable manner

Qualification

Business AnalyticsDigital AnalyticsTableauProject ManagementData ScienceAdvanced AnalyticsData Privacy KnowledgeStakeholder ManagementCommunication SkillsProblem-Solving

Required

Bachelor's degree in Business Analytics, Data Science, Information Systems, Statistics, or a related field

7+ years of progressive experience in digital analytics, business intelligence, or advanced analytics within a product-focused environment

Hands-on experience with Tableau, Qlik, Sigma Computing, Alteryx, Databricks, and Adobe Analytics

Strong understanding of modern data stack architectures and web/mobile product development

Advanced project management skills, with experience in agile methodologies and product lifecycle management

Proven ability to define, deliver, and communicate product success metrics and performance narratives to executive audiences

Exceptional analytical, problem-solving, and critical thinking abilities with attention to detail

Excellent written and verbal communication skills, with a customer-centric and collaborative approach

Knowledge of data privacy, confidentiality, security, and compliance requirements

Preferred

Master's degree preferred

Experience integrating and harmonizing large, complex, and external data sources to generate deeper business insights

Mastery of Tableau, Sigma Computing, Alteryx, Databricks, and other modern analytics platforms, including building scalable, automated solutions

Proven track record of automating manual processes, optimizing data pipelines, and improving analytics efficiency and accuracy

Ability to translate complex data findings into actionable business recommendations that support EX objectives

Strong stakeholder management skills, tailoring communication to audiences ranging from entry-level to senior management

Ability to prioritize and manage time efficiently with a control-oriented mindset – must handle sensitive content with confidentiality and sensitivity