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Beth Israel Lahey Health · 2 days ago

Lab Assistant/Phlebotomist

Boston, MA

Full-time

Onsite

New Grad, Entry Level

$21/hr - $28.26/hr

0+ years exp

Beth Israel Lahey Health is a growing healthcare organization that seeks to make a difference in people’s lives. The Lab Assistant/Phlebotomist will be responsible for drawing blood, preparing specimens, registering patients, and maintaining laboratory supplies, while ensuring quality control and assisting visitors.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Draws blood from patients and prepares specimens for screening, analysis, or other laboratory procedures

Inventories and orders computer, clerical and phlebotomy supplies

Logs and replaces supplies as appropriate

Registers patients and specimens into the Hospital Computer system and orders laboratory testing

Centrifuges, aliquots and labels specimens for referral testing and laboratory testing

Performs phlebotomy procedures, venipunctures, finger sticks, nares and nasopharyngeal swab collection as needed, and completes routine quality control maintenance in accordance with established departmental procedures

Verifies, records, files, and organizes laboratory specimens, paperwork, and test results in accordance with established procedures

Assists in maintaining paperwork for testing in the laboratory, making sure orders, face sheets and labels are available for the collectors

Central Processing function including receiving specimens, centrifuging, labeling and aliquoting to appropriate tubes, organize specimens for appropriate areas, including sendout testing

Investigates testing requirements, coordinates lab referrals, packages specimens for transport

Enters send out test results accurately and in a timely manner

Refers all abnormal send out test results to appropriate personnel

Greets laboratory visitors and provides direction and/or assistance to patients, families, and visitors in a courteous and positive manner

Answers incoming calls and responds to telephone requests with courtesy and accuracy

Prints or fax reports to requested clients

Schedules patients as needed

Will review the phone message log in morning, calling patients back to register and schedule their testing appointment

Orders, organizes and maintains inventory of laboratory supplies

Maintains a clean work environment and checks for daily temperature readings

Follows up with supervisor, other labs, and/or physician offices regarding incomplete or pending test results

Registers patients, and specimens into the Hospital computer system and orders laboratory tests and labeling of specimens for analysis

Pre-registers, and schedules patients, checks patients in on the day of testing, ordering the tests, printing the face-sheet and labels

Print all reports, investigates outliers, follow through with problems and incomplete registrations

Helps processing and sending specimens to the appropriate testing sites both on-site and reference laboratory testing

Qualification

PhlebotomyBasic Life Support CertificationComputer LiteracyASCP CertificationCustomer ServiceWritten CommunicationsOral CommunicationsTeam Work

Required

High School Graduate or Equivalent

Basic Life Support Certification

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access

Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions

Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers

Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations

Ability to act as a team leader for small projects or work group(s), creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments

Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations