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Corewell Health · 6 hours ago

Supervisor Support Services

Zeeland, MI

Full-time

Onsite

Mid Level

3+ years exp

Corewell Health is a health system dedicated to providing exceptional care and services. They are seeking a Supervisor Support Services to lead customer service focused operations, manage staff development, and ensure workflow efficiency in support services departments.

Health CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Assumes shift accountability for supervising the daily activities of team members to ensure consistency with current policies, procedures, protocols and standards. Makes suggestions for change and provides input into policies, procedures, and goals

Supports the development of the staff schedule to ensure operational needs are met and overtime costs and FTE’s are managed through payroll verification

Responsible for interviewing, hiring, and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Acts as a customer advocate by providing ongoing communication with customers, staff, and management regarding service issues

Assists in the development / data collection / analysis / action plan related to area of responsibility

Qualification

Customer ServiceData AnalysisLeadershipEmployee DevelopmentSchedulingBLS CertificationCommunicationMentoringProblem Solving

Required

High School Diploma or equivalent

3 years of relevant experience Related experience in one or more of the service lines that will be managed

2 years of relevant experience Leadership

1 year of relevant experience Customer Service

CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required

CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required

CRT-Food Protection Manager - Trust20 Trust20 90 Days required

CRT-ServSafe Manager - NRA National Restaurant Association 90 Days required

CRT-Food Handler - Trust20 Trust20 90 Days required

CRT-ServSafe Allergen - NRA National Restaurant Association 90 Days required

CRT-Food Allergy - Trust20 Trust20 90 Days required

Preferred

Associate's Degree or equivalent

CRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross 90 Days preferred

CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association 90 Days preferred

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Company

Corewell Health

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team

Founded in 2022

Grand Rapids, Michigan, USA

10001+ employees

https://corewellhealth.org

H1B Sponsorship

Corewell Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (49)

2024 (11)