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Albertsons Companies · 2 days ago

Bakery Manager

2931 CENTRAL CITY BLVD, GALVESTON, TX, 77551, US

Full-time

Onsite

Mid Level

Albertsons Companies is a leading retail organization, and they are seeking a Bakery Manager to oversee bakery operations. The role involves ensuring customer satisfaction, managing department staff, maintaining product quality, and adhering to company policies and procedures.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service

Assists customers by making product suggestions, filling special orders and food preparation suggestions

Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed

Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction

Specific knowledge of duties performed by all department employees. Oversees and assists with all department duties such as: preparation and displaying of product

Implements proper and efficient product preparation and packaging techniques

Maintains bakery case cleanliness, visual appeal and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe work environment

Ensures temperatures are maintained in all phases of preparation, display and storage

Schedules, supervises, trains and assigns duties to department employees. Schedules employees to ensure adequate coverage and service levels

Plans daily operations, monitors production process following company procedures and profitability

Prepare sales and inventory reports. Physical inventory taken every 4 weeks

Controls inventory to ensures adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler and freezer

Controls shrink and cost

Knowledge of opening and closing department procedures

Builds displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department

Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Responsible for insuring proper code dating for all products within the department are being enforced

Trains employees on store policies, sales and record keeping procedures

Identifies and trains employees with high potential for advancement opportunities

Monitors employee productivity and evaluates overall performance

Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions

Ability to follow and maintain department standards

Implements effective promotional and seasonal displays

Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records

Qualification

Customer ServiceInventory ManagementEmployee TrainingFood PreparationSales Techniques

Required

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service

Assists customers by making product suggestions, filling special orders and food preparation suggestions

Answers and responds to incoming calls appropriately

Receives and appropriately resolves customer complaints and reports to Store Director as needed

Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction

Specific knowledge of duties performed by all department employees

Oversees and assists with all department duties such as: preparation and displaying of product

Implements proper and efficient product preparation and packaging techniques

Maintains bakery case cleanliness, visual appeal and inventory levels

Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe work environment

Ensures temperatures are maintained in all phases of preparation, display and storage

Schedules, supervises, trains and assigns duties to department employees

Schedules employees to ensure adequate coverage and service levels

Plans daily operations, monitors production process following company procedures and profitability

Prepare sales and inventory reports

Physical inventory taken every 4 weeks

Controls inventory to ensures adequate product quantity, quality and freshness and maintains inventory levels according to division directives

Stocks and rotates product

Maintains and organizes cooler and freezer

Controls shrink and cost

Knowledge of opening and closing department procedures

Builds displays, rotates and discards outdated or spoiled product

Ensures cleanliness of work area and department