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LoanMart · 5 months ago

Collector

Los Angeles, CA

Full-time

Hybrid

New Grad, Entry Level

$18/hr - $40/hr

Wheels Financial Group, LLC d/b/a LoanMart is a company that provides non-traditional lending solutions to assist financially stressed individuals. The Collector role involves applying negotiation and collection techniques to bring in payments, educating customers, and minimizing vehicle repossession needs.

BankingFinanceFinancial Services

Responsibilities

Apply exceptional negotiation and collections techniques to bring in payments

Identify prime collection opportunities

Provide effective education and service to our customer to minimize the need for vehicle repossession in later delinquency stages

Utilize negation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities

Ability to thrive in fast paced environment

Qualification

Customer serviceNegotiation skillsListening skillsPC literacyHandle calls

Required

Apply exceptional negotiation and collections techniques to bring in payments

Identify prime collection opportunities

Provide effective education and service to our customer to minimize the need for vehicle repossession in later delinquency stages

Utilize negation skills to negotiate payment terms and methods with customer, while reducing stalls and obstruction to payment opportunities

Ability to thrive in fast paced environment

Preferred

Exceptional customer service skills

Exceptional listener

Must be able to handle high inbound and outbound calls

Comfortable with performance bonus incentive compensation structure

Must be pc literate

Benefits

Hybrid work schedule- usually three days at home (if you prefer) and two days in-office (Tuesdays and Wednesdays, with some variance for training, performance, and month-end). Offsite Saturday shifts may be required periodically.

Casual dress code- we value individuality and personal preference- wear what fits your lifestyle.

Well fed-employees are energized employees. Employees enjoy a complimentary espresso bar, breakfast, and grab-and-go snacks. Lunch is catered lunches every Tuesday.

Health matters- We offer top tier medical, dental, vision plans. Free life Insurance and for-purchase supplemental insurance plans are also available.

401(k), Employee Assistance Programs.

Multiple paid time off programs.