State of Washington · 1 week ago
DSHS ESA Public Benefits Specialist 5
Walla Walla, WA
Full-time
Onsite
Mid, Senior Level
3+ years expThe State of Washington is seeking a Public Benefits Specialist Supervisor to join the Economic Services Administration, Community Services Division. This role involves supervising a team of Public Benefits Specialists, ensuring the quality and accuracy of public assistance program processes, and building partnerships with community agencies.
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Responsibilities
Supervises a unit of Public Benefits Specialists 1-4 who gather information and determine client eligibility for public assistance programs
Conducts or arranges for timely technical and professional training for staff, including the agency’s Public Benefits Specialist Training for new staff
Conducts regular and productive unit and 1:1 meeting with staff
Explains policies, rules, procedures and agency goals and performance information to unit staff
Analyzing, monitoring and assigning unit tasks, workload, and performance standards to ensure smooth flow of work
Completing employee performance appraisals and annual performance evaluations to review
Assist customers with the process of applying for Apple Healthcare by entering information into the Health Plan Finder (HPF) system on behalf of clients
Administering and adhering to provisions in the collective bargaining agreement and personnel rules
Analyzing agency policy and practices and collaborating with other supervisors/management to develop, modify, or improve local policies and procedures
Effectively manage and maintain partnership relations with community partners
Qualification
Required
One year of experience as a Public Benefits Specialist 3 or 4
Bachelor's degree and three years of experience examining/processing medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in public assistance eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information
Three years of out-of-state experience, conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs will be considered toward experience
Ability to build effective working relationships with assigned subordinate lead workers, administration officials, management team, service staff, partner agencies, contract providers, and the public
Effectively manage and maintain partnership relations with community partners
Ability to analyze and evaluate performance data, identify trends, create reports, to communicate findings and issues to stakeholders
Maintain working knowledge of eligibility for all public assistance programs
Ability to assist others in interpretation and analysis of data
Passing a criminal background check is required for this position
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
State of Washington
Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Matt Manweller
State Representative
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