Tata Consultancy Services · 2 days ago
Desktop Support Engineer
Indianapolis, IN
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $70K/yrTata Consultancy Services is seeking a Desktop Support Engineer to provide Tier 1 support for various IT applications. The role involves troubleshooting hardware issues, handling access requests, and escalating issues to appropriate teams.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Provide Tier 1 Support for various IT applications. Support Activities include: - Basic PC Hardware Support - Virtual Desktop/iPads/Printers/Citrix IGELS/Citrix Servers Support
Access Request Handling
Escalate issue to appropriate teams and follow up for closure
Qualification
Required
Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
Ready to work in evening/night shift and provide on-call support for critical production issues
Excellent troubleshooting skills
Experience in escalating/coordinating technical issues to Tier 2 Support
Able to maintain a high level of confidentiality and professionalism
Ability to effectively prioritize and execute tasks
Strong customer-service orientation
Effective interpersonal and relationship-building skills
Ability to learn new technologies to perform day to day support operations
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Business Standard India
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2026-02-06
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