Info Way Solutions · 2 weeks ago
Product Surveillance Associate
Sturtevant
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrInfo Way Solutions is seeking a Product Surveillance Associate who will provide clinical and safety assessments of post-marketing events. This role involves ensuring marketing compliance with global regulations and requires strong interaction with customers and health care professionals.
Information ServicesInformation TechnologyInternet of ThingsStaffing Agency
Responsibilities
The Product Surveillance Associate position provides clinical and safety assessments of post-marketing events
Work with minimal supervision and requires a high degree of interaction with customers, health care professionals and Global Merz at all levels within the organization
Processing the field inquiries received by phone, electronic or verbal correspondence in accordance to applicable SOP(s)
Provide technical support and remote troubleshooting guidance as needed
Conduct follow up activities to be able to close records in a timely manner
Complete investigations which may include execution of product returns and subsequent evaluations, reviews of manufacturing records, and assuring proper approvals are obtained as part of closures
Execute the activities of processing complaints in accordance with the Company Quality System
Qualification
Required
BS in a Physical Science or Engineering or Equivalent Experience Required
Experience in Quality Assurance and/or other regulated industry or similar experience required
Strong technical writing and general problem-solving skills required
Requires Vision Assessment (20/20 near visual acuity & acceptable color vision)
Company
Info Way Solutions
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA.
Founded in 2012
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kismat Kathrani
Founder and President
Nidhi Mahajan
Client Partner /Business Development Leader
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