ALTEN · 4 months ago
Patient Services Representative
Detroit, MI
Full-time
Onsite
New Grad, Entry LevelConfidential company is seeking a Patient Services Representative to join their clinical team. The role involves providing high levels of patient care and satisfaction while managing patient inquiries, scheduling appointments, and assisting with treatment plans in a supportive team environment.
Information Technology
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and/or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualification
Required
Experience answering telephones
Must have exceptional customer service skills
High school diploma or GED
Preferred
Experience working in a dental, medical, or other health-care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Company
ALTEN
Alten is high-technology consulting and engineering group. The group's services are supplied to technical departments.
Founded in 1988
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-04-01IPO
Leadership Team
Lesly Mouchnino
UX Designer
Recent News
Morningstar.com
2025-09-26
2025-09-26
2025-09-12
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