Abacus Service Corporation · 3 weeks ago
Content Writer/Strategist
Abacus Service Corporation is seeking a Content Writer for Phila.gov to support the platform redesign by leading data and content migration from the legacy website to the new CMS. The role involves auditing, restructuring, and rewriting existing content to ensure alignment with the City of Philadelphia's standards and accessibility guidelines.
Health CareInformation Technology
Responsibilities
Research, audit, write, and edit web content to support data and content migration from the legacy Phila.gov platform to the new CMS
Translate complex city programs and services into user-friendly language
Collaborate with departments and digital teams to ensure the migrated content aligns with city standards and accessibility guidelines
Optimize content transfer for readability, engagement, and digital platforms
Ensure all migrated materials reflect the City of Philadelphia's voice, tone, and commitment to accessibility and inclusion
Qualification
Required
Experience writing for government, public sector, or civic-focused websites
Familiarity with Philadelphia city services, programs, and community needs
Basic knowledge of SEO and analytics for web content
Experience with content management systems (CMS) and digital publishing tools
Strong organizational skills and ability to manage multiple projects and deadlines
Preferred
Previous experience creating content for Phila.gov or similar government websites
Understanding of plain language principles and accessibility guidelines (e.g., WCAG)
Experience collaborating with cross-functional teams including designers, developers, and communications staff
Ability to analyze web content performance and make data-driven improvements
Commitment to equity, inclusion, and effectively communicating to diverse audiences