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Broadway Bank · 7 hours ago

IT Technical Design Analyst

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Broadway Bank is one of the largest independently owned banks in Texas, offering a variety of financial services. The IT Technical Design Analyst I is responsible for researching, designing, and supporting technology solutions to enhance the bank’s strategic and operational objectives.

BankingFinanceFinancial ServicesLendingWealth Management

Culture & Values

Responsibilities

Researches, evaluates, and maintains a pipeline of emerging technologies that may provide competitive advantage, operational efficiency, or enhanced customer and employee experiences

Partners with LOB teams and IT Business Analysts to understand business challenges, document requirements, and translate needs into technical solution designs

Develops technical design documentation, including system architectures, configuration models, data flows, and integration points

Collaborates with internal IT teams and external vendors to influence solution direction, product capabilities, and implementation approaches

Develops technology roadmaps outlining how and when new solutions will be deployed within the enterprise architecture

Prepares business cases and technical assessments outlining solution benefits, risks, dependencies, and estimated costs

Designs, executes, and evaluates pilots and prototypes to validate new technologies prior to production deployment

Supports development and implementation activities, ensuring quality delivery, adherence to design standards, and effective handoffs to operational support teams

Performs application system administration, configuration, upgrades, and maintenance for assigned systems, including core banking and imaging/workflow platforms

Monitors daily processing for core banking applications, identifying and resolving break/fix issues in a timely manner

Maintains and updates technical documentation, standards, and operating procedures as systems evolve

Provides backup support for other application specialists and collaborates with infrastructure, security, and vendor teams as needed

Participates in on-call rotations to support system availability and incident response

Evaluates the enterprise impact of proposed technology changes across multiple business units

Performs other related duties as assigned by IT leadership to support operational continuity and strategic initiatives

Qualification

Solution designCore IT systemsTechnical documentationEmerging technologiesApplication supportAnalytical mindsetBusiness acumenProblem-solving aptitudeCollaboration skillsCommunication skills

Required

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or another technology-focused discipline required

2–4 years of experience in IT project delivery processes, solution design, or application support within an enterprise environment

Demonstrated experience working with core IT systems, enterprise applications, and supporting infrastructure

Hands-on exposure to technology implementation lifecycles, including requirements gathering, design, testing, deployment, and support

Strong analytical mindset with the ability to decompose complex problems into practical technology solutions

Demonstrated problem-solving aptitude with a structured, data-driven approach

Knowledge of core IT systems, enterprise applications, and supporting infrastructure components

Ability to research, evaluate, and apply emerging and disruptive technologies in a regulated environment

Demonstrated creativity and flexibility, in developing and transforming enterprise solutions

Ability to capture, document, and prioritize business and technical requirements effectively

Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences

Business acumen with the ability to interpret organizational strategies into technology priorities and design decisions

Strong collaboration skills with the ability to build effective relationships across IT, vendors, and business partners

Some travel may be required to support projects, vendors, or business units

Availability during nights and weekends may be required to support system upgrades, implementations, or on-call responsibilities

Requires the ability to lift, carry, push, pull weights or otherwise move objects weighing as much as 10 lbs. on a regular basis and/or for extended periods of time during the workday

Occasional overtime or extended hours may be required