Treasure Data · 2 hours ago
UX Researcher
Mountain View, CA
Full-time
Hybrid
Mid Level
3+ years expTreasure Data is on a mission to simplify how companies use data and AI for connected customer experiences. They are seeking a UX Researcher to conduct user research that informs product development and enhances the user experience of their intelligent Customer Data platform.
AnalyticsBig DataCloud ComputingData ManagementMarketing AutomationSoftware
Responsibilities
Plan and conduct user research studies across the product lifecycle, including interviews, usability testing, and surveys
Partner with designers and product managers to identify research questions and ensure findings directly inform design and product decisions
Collaborate with and support a Senior UX Researcher and the Product Design Director in shaping research practices, frameworks, and processes for the company
Synthesize research findings into actionable insights and communicate them effectively to cross-functional teams and stakeholders
Collaborate with Go-To-Market (GTM) teams to connect with users and gather feedback from high-value segments
Help evangelize the value of research across the company by educating partners and influencing product decisions with evidence-based insights
Contribute to research artifacts (personas, journey maps, user needs frameworks) that align teams around customer perspectives
Document methods, tools, and findings to grow a scalable research knowledge base
Be flexible and adaptable in choosing the right research methods to meet teams where they are in their product development cycle
Qualification
Required
3–5 years of experience in UX research, ideally with SaaS start up experience
Strong knowledge of qualitative and evaluative research methods; some experience with quantitative approaches a plus
Excellent communication skills—verbal, visual, and written
Comfortable working independently and proactively in a high-growth, fast-paced environment
Experience in complex B2B SaaS or enterprise platforms; familiarity with customer data, analytics, or marketing technology is a strong plus
Familiarity with research tools such as UserTesting, Userytics, Dovetail, Maze, Lookback, Qualtrics, or similar
Bachelor's degree in Human-Computer Interaction, Psychology, Information Science, or a related field—or equivalent practical experience
Benefits
Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)
Competitive compensation packages
Company paid life insurance 3x salary
Company paid short- and long-term disability coverage
Retirement planning (401K) with 4% company match
Restricted Stock Units (RSU)
Flexible Time Off (FTO)
Up to 26 weeks paid parental leave including a post-partum night nurse
Comprehensive support and access to care for everyone, everywhere through Carrot - our global reproductive health and family-building benefit.
Company
Treasure Data
Treasure Data is a software development company that develops a cloud-based data analytics platform for data management.
501-1000 employees
H1B Sponsorship
Treasure Data has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (12)
2022 (18)
2021 (14)
2020 (22)
Funding
Current Stage
Late StageTotal Funding
$288.05MKey Investors
SoftBankScale Venture PartnersSierra Ventures
2021-11-03Series Unknown· $234M
2016-11-07Series C· $25M
2015-08-26Series Unknown· $6M
Leadership Team
Hironobu Yoshikawa
Chairman of the Board of Directors
Kimberly Bronstein
Chief Employee Experience Officer
Recent News
Destination CRM
2026-01-16
2025-12-02
Company data provided by crunchbase