NEOGOV · 1 day ago
CUSTOMER SERVICE CLERK - County Clerk's Office
Tarrant County, TX
Full-time
Onsite
Entry Level
$16.29/hr - $17.92/hr
1+ years expNEOGOV is seeking a CUSTOMER SERVICE CLERK for the County Clerk's Office. The role involves providing efficient and courteous service to customers through various communication channels, while also managing clerical tasks such as document handling and financial transactions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides assistance to customers in person, by telephone, mail, electronically, and through online LiveChat
Utilizes the County Clerk’s website, departmental records management system, and public portals to respond to routine requests for information and refer more complex requests to appropriate staff member
Accepts LifeChat inquiries, forwarding messages to the appropriate department if unable to provide answers
Receives and distributes incoming certified and regular mail and prepares outgoing mail
Intakes, file-marks, and distributes documents and ensures documents reach the proper destination
Scans, indexes, and assists with general file maintenance and other tasks as assigned by management. Conducts routine filing
Responsible for cash drawer and collection of fees. Issues and prepares receipt for copies and other customer requests
Verifies and prepares end-of-day deposit and balances monies received
Performs all other duties as assigned
Qualification
Required
High school diploma or equivalent
One (1) full-time year of clerical work experience
Must demonstrate proficiency with keyboarding
Familiar with Microsoft Office
Ability to work with numeric filing systems
Must be bondable
Benefits
Group health plans for medical, dental, and vision coverage
Employee Assistance Program (EAP)
Life and long-term disability insurance
Flexible spending accounts for health care and dependent care reimbursements
Retirement benefits
13 paid holidays
Wellness Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase