City of Austin · 1 week ago
Business Process Consultant, Austin Capital Delivery Services
One Texas Center
Full-time
Hybrid
Mid Level
$72K/yr - $91K/yr
3+ years expThe City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. The Business Process Consultant is responsible for providing project support to Department Directors and the Executive Team, focusing on process improvement and consulting services for project teams.
Association
Responsibilities
Leads multiple process improvement teams
Develops project work plans, project management and periodic assessment
Facilitates the development of stakeholder analysis and communication plans for process improvement teams
Identifies, collects, and researches to complete data analysis
Makes recommendations to project teams and recommends organizational change utilizing appropriate talent
Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets
Develops and improves models and methodologies for the department
Reviews and critiques the work of functional team staff
Communicates project and program information to all levels of the organization
May provide leadership, work assignments, evaluation, training, and guidance to others
Qualification
Required
Graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job
Knowledge of business strategies, objectives, planning, development and management processes and process improvement
Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
Skill in communication in a variety of formats including print communication, electronic format, presentations and telephonic
Skill in providing internal consulting services
Skill in project management methods
Skill in negotiation of projects and program initiatives
Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
Ability to look at situations systematically
Ability to work independently and with teams
Ability to understand, interpret and apply detailed and complex information
Ability to manage implementation of recommendations
Preferred
Experience supporting project managers by reviewing project dashboards, validating data accuracy, and identifying inconsistencies or missing information
Experience collaborating with project teams to discuss project status, ask clarifying questions, and confirm whether reported information aligns with actual project conditions
Experience following up on project action items, track outstanding tasks, and coordinating with internal groups to resolve administrative or process-related roadblocks
Experience supporting project lifecycle activities such as project initiation, funding setup, change management, and project closeout
Experience guiding Project Managers through the process of interpreting dashboards, understanding project expectations, and improving data quality
Ability to travel to multiple sites as part of the regular job duties
Benefits
Generous leave
Work-life balance programs
Extensive benefits
Retirement Security
Sustainable Transportation Options
Focus on Wellness
Career Growth
Modern Workspaces
Low cost medical
Dental
Vision
Paid leave time
A highly competitive retirement plan
Training opportunities
Company
City of Austin
An award-winning employer, the City of Austin has a Council-Manager form of government and employs 13.8K employees.
10001+ employees
H1B Sponsorship
City of Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (7)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Brian Gardner
Chief Information Security Officer
Noelle Corcoran
Marketing Supervisor
Recent News
Government Technology US
2025-05-26
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