The Door - A Center of Alternatives · 1 day ago
Director of Human Resources Operations
Main Office - 555 Broome Street - New York, NY 10013
Full-time
Hybrid
Lead/Staff, Director/Executive
$95K/yr - $120K/yr
5+ years expThe Door is a unique organization focused on youth development, providing a wide range of services for young adults. The Director of Human Resources Operations will oversee HR operations, manage strategic HR projects, and ensure effective employee and labor relations while supporting the mission of the organization.
CharityNon ProfitYoung Adults
Responsibilities
Collaborate with the HR Leadership, HR Team Members and Payroll Team to drive execution of the HR Strategic Plan
Manage strategic HR projects and department goals related to employee learning and development, employee engagement, and technology-enhanced HR service delivery
Stay connected to team and HR priorities; anticipate organizational needs and support the HR Leadership team
Ensure seamless coordination between the Chief People Officer and departments to elevate the visibility and impact of the HR team
Manage the day-to-day administrative operations of the HR department to ensure a high-performing HR operation
Facilitate the execution of HR goals and projects managing project timelines and ensuring accountability in the delivery of outcomes
Maintain the department dashboard with performance metrics demonstrating progress and accomplishments
Provide guidance on and directly handle employee relations and labor union matters with a focus on balancing business needs and organizational risk
Provide consultative expertise on employee relations matters ranging from basic to complex or high risk
Respond to and investigate employee complaints
Attend and participate in employee disciplinary meetings, terminations, and investigations
Provide guidance to hiring managers regarding salary recommendations using internal and external salary data and sourcing methodologies to improve effectiveness
Prepare monthly reports and analysis for senior leadership teams
Maintain current job descriptions, collaborate with management regularly to ensure timely updates, and obtain union approval as needed
Develop and deliver training modules to managers focused on areas related to staffing, recruitment, and retention
Respond to routine human resource questions and/or direct to appropriate team members
Performing routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; recruitment, disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
Conduct exit interviews, analyze feedback and escalate appropriately
Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices
Work closely with the managers regarding staff promotions and compensation changes that can impact compensation or benefits
Maintain knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law
Complete other tasks and special projects assigned
Qualification
Required
Minimum of a bachelor's degree in Human Resources, Business, Organization Development, Psychology, or related fields
At least five (5) years of progressive Human Resources leadership
Experience working with labor unions is required
Experience with Paycom software and HRIS/ATS systems required
Ability to manage projects simultaneously and meet target goals and deliverables
Must be professional and personable yet exercises sound judgment, critical thinking and integrity when dealing with sensitive and confidential matters
Must be detail oriented and possess excellent communication, organizational and time management skills as well as the ability to prioritize and deliver optimal results
Knowledge of federal, state, and local employment practices
Proficient with MS Office programs, particularly Outlook, Excel, and Word
Preferred
Master's degree
PHR or SHRM-CP certification
Experience working in a unionized nonprofit organization
Experience working directly with leadership in an advisory capacity
Proficiency in French, Spanish, or Arabic
Company
The Door - A Center of Alternatives
The Door provides a full range of youth development services to New York City teens and young adults aged 12-24, including reproductive health care and education; mental health counseling and crisis assistance; legal assistance; GED and ESOL classes; tutoring and homework help; college preparation services; career development, job training, and placement; supportive housing; arts, sports and recreational activities; and nutritious meals, all under one roof.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Retail Insight Network
2026-01-17
2025-11-03
Company data provided by crunchbase