Toyota of Rockwall ยท 10 hours ago
Business Development Personnel
Toyota of Rockwall - Rockwall, TX 75087
Full-time
Onsite
New Grad, Entry Level
0+ years expToyota of Rockwall is a family owned business located in Rockwall, TX. They are seeking a Business Development Center Agent who will be the voice and face of the dealership, responsible for generating service appointments and delivering a premium customer experience.
AutomotiveCustomer ServiceFinanceRetail
Responsibilities
Field Inbound / Outbound Calls and generate service appointments with customers that contact our dealership via the Internet or Phone
Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner
Constantly looks for opportunities to improve dealership performance
Utilize management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest
Complete quotes; return email/voicemails, as well as other administrative functions
Follow up with existing and potential customers to generate appointments
Qualification
Required
High School diploma or GED
6 months to 1 year Customer Service experience
basic knowledge of Microsoft Office and Excel
reliable
professional
likable
ready to make a move toward a long-term career
Preferred
experience with VinSolutions
experience with XTime
candidates with great potential will also be considered
Benefits
Medical
Vision and dental
401K retirement savings plan
Vacation time
Holiday
Company paid training
Company
Toyota of Rockwall
Toyota of Rockwall is a Toyota car dealership that offers new and used car sales, service centers, and finance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase