Akraya, Inc. ยท 4 months ago
ServiceNow HRSD Business Systems Analyst : 25-06270
Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. They are seeking a ServiceNow HRSD Business Systems Analyst to bridge the gap between HR business needs and IT development strategies, focusing on the design and delivery of HRSD solutions and ensuring the stability of HRSD services.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Collaborate with HR stakeholders to document and prioritize HRSD requirements, focusing on efficiency and scalability
Design HRSD solutions with development teams, converting business needs into functional specifications and user stories
Support project deliveries, including sprint planning, system and user acceptance testing, and the implementation of Configurable Workspace and Now Assist
Provide BAU support, overseeing minor enhancements, defect fixes, and process improvements to enhance HR service delivery
Act as a primary communicator between HR, IT, and development teams, ensuring clear understanding and adoption of HRSD solutions
Qualification
Required
6+ years in a Business Systems Analyst role, preferably within ServiceNow HRSD environments
Strong understanding of HR processes and experience with Configurable Workspace, Now Assist, Case & Knowledge Management, and Employee Center Pro
Hands-on experience with Workday HCM integrations and familiarity with the ServiceNow platform's workflow and security models
Proficient in Agile project management, requirement gathering, and analytical problem solving
Excellent communication skills, capable of effectively collaborating and negotiating with various stakeholders
Preferred
ServiceNow Certified System Administrator
ServiceNow HRSD Implementation Specialist
Agile or Scrum Certification
Company
Akraya, Inc.
Akraya is your trusted partner for Digital Transformation.
Funding
Current Stage
Growth StageRecent News
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