University of Michigan · 6 hours ago
Infrastructure Architect Senior
Ann Arbor, MI
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $110K/yr
7+ years expThe University of Michigan's Center for Academic Innovation is seeking an Infrastructure Architect Senior to design and operate the platform infrastructure supporting Michigan Online. This role involves driving the infrastructure roadmap, managing a team of engineers, and ensuring operational reliability for a global digital learning ecosystem.
E-LearningEducationHigher EducationUniversities
Responsibilities
Lead the Michigan Online and CAI cloud infrastructure roadmap, including hands-on ownership of production AWS environments supporting customer-facing platforms at scale
Architect and evolve a cloud-native, auto-scaling infrastructure capable of supporting millions of global learners. Champion the shift toward immutability and self-healing systems
Design, implement, and operate platform-wide observability and monitoring systems (e.g., metrics, logging, tracing) for production services, including alerting, incident response, and post-incident remediation
Define and maintain standards for authentication, authorization, and API integrations
Design and implement the Tier 2 incident and service management model, including SLAs, escalation paths, and operational readiness
Lead modernization of ticketing workflows across CAI technical teams, ensuring clear ownership, prioritization, and transparency
Oversee enterprise storage, archival infrastructure, and data lifecycle management
Partner on cloud security, backup, disaster recovery, and resilience planning, including readiness and testing
Support capacity planning and cost-aware infrastructure decisions
Lead and manage an infrastructure team, providing technical direction, coaching, and performance oversight while remaining hands-on in architecture, escalation, and reliability engineering
Serve as Infrastructure Squad Lead, accountable for roadmap execution and operational outcomes
Partner closely with TIS, DevOps, Data, and Learning Experience Designers to align infrastructure capabilities with platform and learning needs
Coordinate with ITS and external vendors on integrations, cloud services, and platform support
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field
7+ years of experience in infrastructure, platform engineering, or site reliability roles supporting production systems
3+ years of experience formally managing infrastructure or platform engineering staff, including performance reviews, delivery accountability, and staff development
Demonstrated experience leading an infrastructure or platform team with formal responsibility for roadmap execution, backlog prioritization, and operational outcomes
Hands-on experience owning and operating containerized platforms (Kubernetes and/or OpenShift) in production environments, including deployment, scaling, reliability, and lifecycle management
Strong working knowledge of cloud infrastructure (AWS preferred), including networking, identity, and cost considerations
Proven ownership of production reliability, including monitoring, incident response, and continuous improvement
Experience with infrastructure automation and standardization (e.g., infrastructure as code, reusable patterns, self-service enablement)
Practical experience partnering with security and identity teams to operationalize non-functional requirements (access control, vulnerability remediation, audit readiness)
Familiarity with hybrid environments (cloud and on-prem) and their operational tradeoffs
Experience working in product-oriented or agile operating models, where infrastructure is delivered as a reusable platform
Strong communication skills, with the ability to translate technical risks and tradeoffs for non-technical stakeholders
Commitment to documentation, knowledge transfer, and building sustainable operating practices
Benefits
Excellent benefits are available.
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
10001+ employees
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
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