Tarrant County College · 2 days ago
CUSTOMER SERVICE CLERK - County Clerk's Office
Fort Worth, TX
Full-time
Onsite
Entry Level
1+ years expTarrant County College is seeking a Customer Service Clerk for the County Clerk's Office to provide efficient and courteous service to customers through various channels. The role involves assisting customers with inquiries, managing documents, and handling cash transactions while ensuring all duties are performed accurately and efficiently.
Higher Education
Responsibilities
Provides assistance to customers in person, by telephone, mail, electronically, and through online LiveChat
Utilizes the County Clerk’s website, departmental records management system, and public portals to respond to routine requests for information and refer more complex requests to appropriate staff member
Accepts LifeChat inquiries, forwarding messages to the appropriate department if unable to provide answers
Receives and distributes incoming certified and regular mail and prepares outgoing mail
Intakes, file-marks, and distributes documents and ensures documents reach the proper destination
Scans, indexes, and assists with general file maintenance and other tasks as assigned by management. Conducts routine filing
Responsible for cash drawer and collection of fees. Issues and prepares receipt for copies and other customer requests
Verifies and prepares end-of-day deposit and balances monies received
Performs all other duties as assigned
Qualification
Required
High school diploma or equivalent
One (1) full-time year of clerical work experience
Must demonstrate proficiency with keyboarding
Familiar with Microsoft Office
Ability to work with numeric filing systems
Must be bondable
Benefits
Superior health, retirement, and insurance benefits
Group health plans for medical, dental, and vision coverage
Employee Assistance Program (EAP)
Life and long-term disability insurance
Flexible spending accounts for health care and dependent care reimbursements
Retirement benefits
Participate in the Texas County & District Retirement System (TCDRS)
Participate in a retirement savings program (Deferred Compensation)
13 paid holidays
Wellness Program
Company
Tarrant County College
Tarrant County College is a school in Fort Worth.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.28MKey Investors
Texas Higher Education Coordinating Board
2025-01-26Grant· $0.28M
Leadership Team
Al Piper, AIC
INSTRUCTOR
Dr. Audra Barrett
Director of Academic Affairs, Educational Partnerships at Tarrant County College/Connect Campus
Recent News
2025-08-29
Dallas Innovates
2025-08-15
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