Aligned Automation · 1 day ago
Application Support Engineer
Lebanon, IN
Contract
Onsite
Mid LevelAligned Automation is seeking a skilled HSE Application Support Specialist to provide technical and functional support for SaaS-based HSE applications within a regulated pharmaceutical environment. The role involves managing user requests, ensuring compliance, and collaborating with cross-functional teams to deploy solutions.
Business DevelopmentCustomer ServiceInformation Services
Responsibilities
Provide end-to-end support for HSE SaaS applications in an enterprise environment
Manage user requests, incidents, and enhancements, coordinating closely with the vendor to implement changes
Evaluate and understand the technical impact of vendor-proposed updates or modifications
Configure and qualify SaaS applications in accordance with defined IT & Cyber Security Policy – this is a mandatory requirement
Ensure compliance with organizational and regulatory standards in all system changes and support activities
Collaborate with cross-functional teams including Solution Architects, Cyber Security, IT, Quality, and HSE departments to deploy a third-party solution
Support integration and basic configuration involving tools such as PowerApps and SharePoint
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
Proven experience supporting applications in an enterprise environment
Hands-on experience working with SaaS applications, preferably within the pharma or life sciences domain
Understanding of CSV (Computer System Validation) principles and regulatory compliance requirements is an added advantage (Good to have)
Experience with PowerApps, SharePoint, and general IT application configuration
Knowledge of HSE (Health, Safety, and Environment) applications or processes is a strong advantage
Excellent communication, coordination, and problem-solving skills
Preferred
Previous experience supporting or implementing applications in the HSE domain within a pharma or GxP environment
Familiarity with vendor management and SaaS operations in a regulated setup
Experience in working with application such as : ServiceNow, Intelex, Veeva QualityOne is added advantage
Company
Aligned Automation
Aligned Automation work hard to digitally enable business strategy connecting processes, technologies and people to unlock value.
Founded in 2018
501-1000 employees
H1B Sponsorship
Aligned Automation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
2021 (4)
Funding
Current Stage
Late StageLeadership Team
Nitin Ahuja
Chief Executive Officer
Recent News
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