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NEOGOV · 1 month ago

Internal Communications Specialist III

Chinook Building 401 5th Avenue Seattle, WA

Full-time

Hybrid

Mid Level

$94K/yr - $119K/yr

NEOGOV is seeking an Internal Communications Specialist to join the Department of Community and Human Services’ Director's Office. This role involves developing and executing strategic communications plans to ensure employees receive clear and consistent messaging, as well as producing various forms of content to engage and inform the workforce.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Design and build the internal communications infrastructure needed to deliver clear, consistent messages to our large, diverse workforce

Provide strategic-level recommendations to senior leadership on the best platform – whether it’s text, video, newsletter, virtual meetings, or in person – to deliver the right message to the right people at the right time

Produce clear, compelling content that is easily accessible and is most appropriate for the audience and the moment

Establish and update policies that provide clear direction for internal communications throughout the department, including for each of our five divisions

Serve as a trusted advisor to senior leadership on the best opportunities to authentically engage employees

Demonstrated ability to respond effectively to evolving or sensitive situations with clear, timely messaging

Qualification

Strategic communications planningContent creationDigital messaging platformsWriting for leadershipProject managementOrganizational savvySharePointGovDeliveryQR Code technologyGraphic design skillsVideo productionCreativityCollaborationFlexibilityCreative problem solving

Required

Proven ability to develop and execute strategic communications plans that provide clear direction, crisp messaging, and defined outcomes

Experience writing content for communication products such as feature articles, website, videos, and blog content

Experience managing digital messaging platforms and systems, such as e-newsletters and websites

Exceptional writing skills that include ability to write messages for Department and Division leadership

Experience working in large agencies and successfully navigating complex agency structures

Proven ability to consult senior executives on high-profile and sensitive issues, providing clear, concise recommendations for messaging and strategy for best delivery

Ability to produce and execute a rapid communications response to quickly evolving or sensitive situations

Design and build the internal communications infrastructure needed to deliver clear, consistent messages to our large, diverse workforce

Provide strategic-level recommendations to senior leadership on the best platform – whether it's text, video, newsletter, virtual meetings, or in person – to deliver the right message to the right people at the right time

Produce clear, compelling content that is easily accessible and is most appropriate for the audience and the moment

Establish and update policies that provide clear direction for internal communications throughout the department, including for each of our five divisions

Serve as a trusted advisor to senior leadership on the best opportunities to authentically engage employees

Demonstrated ability to respond effectively to evolving or sensitive situations with clear, timely messaging

Preferred

Experience with SharePoint and SharePoint site administration

Experience with GovDelivery digital messaging system

Experience with QR Code technology

Experience with decision-makers in a political environment and in being sensitive to the political environment

Experience producing the messaging and design of graphics (such as Canva or Adobe Creative Suite) and the scripting and production of videos

A Bachelor's degree from an accredited college or university in communications, public relations, political science, or a related/applicable field preferred; Equivalent professional experience will also be considered

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs