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Vensure Employer Solutions · 2 weeks ago

Pharmacy Technician / Account Manager - Dallas, TX

Dallas, TX

Full-time

Hybrid

Entry Level

1+ years exp

Vensure Employer Solutions is seeking a Pharmacy Technician / Account Manager to oversee day-to-day mail order pharmacy operations. This hybrid role combines hands-on pharmacy fulfillment with account management duties, requiring strong problem-solving skills and attention to detail.

Customer ServiceFinancial ServicesHuman ResourcesRisk Management

Responsibilities

Process and package prescriptions for shipment in accordance with state and federal regulations

Ensure accurate labeling, documentation, and quality checks for each order

Work with the pharmacy team to meet daily production and shipping targets

Serve as the primary point of contact for assigned accounts, including clinics, providers, and high-volume customers

Track and manage order status, resolve issues, and provide timely updates to clients

Address escalations quickly to prevent delays or compliance issues

Maintain accurate client records in the pharmacy management system

Assist in developing and refining daily workflow to maximize efficiency

Monitor operational metrics and identify process improvements

Coordinate with pharmacists, technicians, and shipping staff to ensure smooth operations

Support regulatory compliance by following SOPs and documenting all activities as required

Proactively identify and resolve order discrepancies, delays, or fulfillment challenges

Communicate effectively with internal teams and external stakeholders to ensure seamless service

Handle urgent requests while maintaining accuracy and compliance

Qualification

Pharmacy Technician LicensePharmacy Management SoftwareMicrosoft OfficeMail Order Pharmacy ExperienceProblem-SolvingOrganizational Skills

Required

High school diploma or equivalent required

Active pharmacy technician license/registration in the state of practice

1-3 years of pharmacy technician experience

Proficiency in pharmacy management software, shipping systems, and Microsoft Office tools

Preferred

Pharmacy technician training program preferred

Mail order or specialty pharmacy background preferred

Company

Vensure Employer Solutions

Vensure Employer Solutions is a privately owned professional employer organization (PEO) headquartered in Chandler, Arizona, with offices in Sarasota, Florida, and Duluth, Georgia.

Founded in 2004

Chandler, Arizona, USA

1001-5000 employees