IT'SUGAR · 4 months ago
Key Holder
Lahaina, HI
Full-time
Onsite
New Grad, Entry Level
$20/hr - $21/hr
0+ years expIT’SUGAR is a candy retailer focused on creating a fun and humorous environment. They are seeking a Retail Keyholder to provide exceptional customer service, manage store operations, and promote the brand while delivering a SWEET customer experience.
E-CommerceFood and BeverageFood Processing
Responsibilities
Assist customers with requests and inquiries
Follow our customer engagement model, SUGARTAINMENT
Ensure sales floor is clean and organized while maintaining store visual standards
Operate POS/ register to properly cash out all customers
Follows through on customer’s requests for specific items and suggests additional products
Use selling skills through explaining benefits, features, prices, quality, value, and other product information
Maintains store cash handling records
Responsible for opening and closing procedures as needed
Merchandises displays to visual guidelines
Assist in set-up for special events and promotions
Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager
Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc
Represent our core values: •IT’S being Positive, Playful, Present and a Difference Maker.•
Display enthusiasm and cheerfulness while working collaboratively in a team environment
Qualification
Required
Must be 18 years of age or older
Education: High School diploma or equivalent preferred
Years of Experience: 6 months in a similar retail role preferred
Willing to work a flexible schedule including days, evenings, weekends, and holidays
Must be able to use a POS/cash register
Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear
Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance
Must be able to work alone or with the minimum amount of supervision
Preferred
Education: High School diploma or equivalent preferred
Years of Experience: 6 months in a similar retail role preferred
Benefits
Flexible scheduling
Career growth Opportunities
Training and Development
30% Employee Discount
Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
401k with company match beginning the 1st of the month after 60 days of employment.
Employee Assistance Program
Company
IT'SUGAR
IT'SUGAR is a trendy sweets and gift shop that lives at the intersection of attitude and fun.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$6.45M2021-11-17Undisclosed· $2.45M
2017-06-19Acquired
2010-11-30Debt Financing· $4M
Leadership Team
Sheena M. Prophete, PHR
Human Resources Business Partner
Sylwia Dobrzycka
Human Resources Business Partner Stores
Recent News
2025-10-28
2024-05-24
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