Viva Senior Living · 4 hours ago
Receptionist
Viva Senior Living is a company focused on providing exceptional care and service in a senior living environment. They are seeking a part-time Receptionist to assist with customer service, maintain the front desk operations, and ensure a welcoming atmosphere for residents and visitors.
Hospital & Health Care
Responsibilities
Receive guests and visitors, having them sign in
Assist visitors in finding resident rooms
Answer telephone and takes messages (to include caller’s name, telephone number, time, and date of call), respond to requests, forward information to other staff members
Announce appointments and arrivals to appropriate staff
Type memos, correspondence, reports, and other documents as requested
If requested, sort mail and distribute appropriately to mailboxes, residents, and departments
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis
Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
Assemble and maintain admission and information packets
Keep front desk and lobby area neat and organized
Perform any other duties assigned by Business Office Manager or Executive Director
Qualification
Required
Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable
Must possess, at a minimum, a high school diploma or a GED
Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights
Must adhere to Viva Senior Living's attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook
Must be able to read, write, speak and understand English
Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones
Must adhere to all facility policies and procedures
Receive guests and visitors, having them sign in
Assist visitors in finding resident rooms
Answer telephone and takes messages (to include caller's name, telephone number, time, and date of call), respond to requests, forward information to other staff members
Announce appointments and arrivals to appropriate staff
Type memos, correspondence, reports, and other documents as requested
If requested, sort mail and distribute appropriately to mailboxes, residents, and departments
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis
Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
Assemble and maintain admission and information packets
Keep front desk and lobby area neat and organized
Perform any other duties assigned by Business Office Manager or Executive Director
Company
Viva Senior Living
Find the extraordinary in the everyday.
Funding
Current Stage
Late StageCompany data provided by crunchbase