Help at Home · 1 month ago
IDD Client Service Supervisor
South Bend, IN
Full-time
Onsite
New Grad, Entry LevelHelp at Home is the nation’s leading provider of high-quality care and support solutions. The IDD Client Service Supervisor is responsible for developing and implementing Person-Centered Individualized Support Plans, coordinating caregiver schedules, and maintaining ongoing communication with clients and their teams.
Health CareHome Health CareHospitalNursing and Residential CareTherapeutics
Responsibilities
Building and maintaining relationships with clients, family members, caregivers, case managers, and team members through regular check-ins, trustworthiness, reliability, and follow-through
Utilizing a relationship-focused approach to make thoughtful client/caregiver matches
Providing high-quality training to caregivers on client's PCISP, including coordinating any additional training required for behavior or risk plans
Creating and documenting client schedules based on client need, caregiver availability, and PCISP budget/goals
Attending and participating in quarterly meetings to review client PCISP, design and implement support strategies, and collaborating with the client and their team to reach client goals
Maintaining excellent records, including documentation in EMR, writing and submitting quarterly and annual reports, incident reports, and risk plans
Focusing on growth by admitting new clients based on regional goals
Creating great days and meaningful moments for clients through dedicated, relationship-focused care
Qualification
Required
High school diploma or GED
Valid driver's license
Access to an insured and reliable vehicle or public transportation
Active and current auto insurance
A positive attitude and the desire to work hard, help people, and make lasting relationships
Excellent verbal and written communication skills
Organizational skills with an emphasis on record-keeping and task-prioritization
Strong independent work ethic and problem-solving ability
Preferred
Experience working with clients with Intellectual or Developmental disabilities
Benefits
Weekly pay
Direct deposit or cash card offered
Healthcare, dental, and vision insurance
Paid time off
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 40+years of history in a high-demand field
Company
Help at Home
Help At Home provides viable alternative to living in a nursing home or long-term care facility.
Founded in 1975
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-08-25Acquired
Leadership Team
Chris Hocevar
Chief Executive Officer
Ray Smithberger
Chief Operating Officer
Recent News
2025-12-11
Behavioral Health Business
2025-12-06
2025-11-19
Company data provided by crunchbase