Marlin Selection Recruitment · 10 hours ago
Senior Salesforce Developer
New York, United States
Full-time
Onsite
Senior LevelMarlin Selection Recruitment is seeking a Senior Salesforce Developer to integrate Salesforce with the Contact Center ecosystem. The role involves deploying Agentforce Voice solutions and designing Salesforce Service Cloud solutions to enhance customer service workflows and agent experiences.
CommercialConsultingRecruitingStaffing Agency
Responsibilities
Lead and deliver Agentforce Voice deployments integrated with Contact Center platforms
Design and implement Salesforce Service Cloud solutions supporting customer service workflows
Integrate Salesforce with Genesys Contact Center for voice, routing, and agent enablement
Configure and optimise Salesforce SRMEA (Service, Reporting, Metrics & Analytics)
Collaborate with business, product, and contact center teams to enable a 360° customer view
Ensure scalable, secure, and high-performance Salesforce solutions aligned to enterprise standards
Qualification
Required
Strong hands-on experience as a Senior Salesforce Developer
Proven Agentforce Voice deployment experience
Solid background integrating Salesforce with Genesys Contact Center
Deep expertise in Salesforce Service Cloud
Experience with SRMEA, reporting, and service analytics
Strong stakeholder communication and POD-based delivery experience
Company
Marlin Selection Recruitment
Marlin Selection was established to offer personal tailor-made solutions for recruitment within the Financial Services and Commodities industry.
Founded in 2009
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Tim Rust
Founder & Director
Company data provided by crunchbase