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Salt River Project · 8 hours ago

Business Process Analyst

Tempe, AZ

Full-time

Hybrid

New Grad, Entry, Mid, Senior Level

0+ years exp

Salt River Project (SRP) is one of the largest public power and water utilities in the U.S., providing electricity to approximately one million customers in the greater metropolitan Phoenix area. The Business Process Analyst serves as a liaison between business stakeholders, IT, and project teams, capturing and analyzing process information to recommend improvements that enhance business value.

Energy

Comp. & Benefits

No H1B

Responsibilities

Form and effectively lead cross-functional teams across multiple business areas

Coordinate, facilitate, document, and communicate with business clients to understand their goals, opportunities, strategies, processes, and requirements

Work directly with business clients to document complex business processes comprehensively

Provide guidance to business clients in defining and understanding business direction and processes within their organization

Based on analysis, propose solutions (including process re-engineering) that optimize efficiency, effectiveness, and overall value delivery. Ensure that proposed solutions align with the organization’s objectives

Drive business benefit realization through recommendations or improvements that can be accomplished through new technology or alternative uses of existing technology

Maintain and share business process knowledge by embracing methods, standards, and best practices

Support the collection and analysis of metrics to continually improve processes

Execute basic change management to ensure successful adoption of process improvements and changes

Qualification

Analytical skillsProcess modelingProject managementStatistical analysisData analysisTechnical writingBusiness acumenChange managementStakeholder interactionBusiness process knowledgeInterpersonal skillsCommunication skillsFacilitation skillsContinuous learningCollaborationProblem-solvingTeam leadershipDocumentationCustomer focus

Required

A bachelor's degree relevant to the assignment from an accredited institution is preferred

For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years)

For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years)

For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years)

Ability to work independently

Fundamental knowledge of project management, including the ability to plan, organize, and execute technical projects

Strong communication and technical writing skills

Strong analytical skills and the ability to translate complex processes into actionable recommendations

Proficient in conducting interviews and in group facilitation of business process modeling sessions

Strong interpersonal skills and business acumen for collaborating with team members and interacting with various stakeholders, including business units, IT teams, and leadership

Ability to compile, manipulate, and analyze data to develop meaningful insights and visualizations

All candidates must be legally authorized to work in the United States

Preferred

Familiarity with process modeling tools (e.g. ProVision, Signavio) is preferred

Understanding of process management frameworks and best practices (i.e. APQC, SDLC, and BPM)

Experience in descriptive and inferential statistical analysis, including probability distributions, control charts, and hypothesis testing

Familiarity with relational databases (e.g., MySQL, SQL Server, Oracle) and non-relational databases (e.g., key-value stores, document stores, wide column stores)